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Thread Statistics | Show CCP posts - 2 post(s) |
Lunch Money
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Posted - 2008.04.07 12:05:00 -
[31]
Edited by: Lunch Money on 07/04/2008 12:14:23 I hate same thing, but it happens when I have 2 clients running for sometime, and then I launch new one (all clients have seperate folders). Then login screen looks different, nicer but fps is very bad. When I log in and undock I have whiteout (white background?) And if you close that client and launch it again your computer will hang (stop responding) Only way to fix that is to close all clients and start then again.
OS: Windows XP PRO Sp2 CPU: C2D E6300 Memory: 3.00GB DirectX version: DirectX 9.0c (4.09.0000.0904) Graphics:NVIDIA GeForce 8800 GTS
No. of EVE clients I usually run: 2 Resolution I usually use: 1024 x 768 (Both) Windowed/Fullscreen: Windowed (all 2) No. of monitors: 1
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Archie1
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Posted - 2008.04.07 17:55:00 -
[32]
If i have a whiteout (Windows XP SP2) i press ctrl+alt+del and just cancel the "Windows Security"-dialog.
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Oku Kee'lus
Kandor Fleet Systems Chaos Incarnate.
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Posted - 2008.04.07 20:39:00 -
[33]
OS: Windows XP Pro CPU: Intel Core 2 Duo, 1.8Ghz Memory: 2056 MB DirectX version: 9.0c Graphics: ATI Radeon x1950 Pro
No. of EVE clients I usually run: 1-2 ( premium ) Resolution I usually use: 1440x900 (all) Windowed/Fullscreen: Windowed (all) No. of monitors: 1
That was my setup until 2 weeks ago. Running a 2nd premium account would always result in "whiteout" on the 2nd client. Changing a random graphics option on the unaffected client and hitting reply would temporarily resolve the issue. It would re-appear when docking or jumping gates.
The "whiteout" would also appear on random item images in-game. The background would be all white while the item itself would be ok.
Copying the .dds files from the cache of the unaffected client to the affected client would resolve that issue. Tho new items not already in cache would either load ok or with white background.
Since then I've upgraded to a GeForce 8800 GT and have no problems running 2 premium clients. Altho, the same issue has appeared once, while running 3 premium clients.
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Kato7
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Posted - 2008.04.07 22:44:00 -
[34]
Same thing for me, white out. Previously I ran 3 accounts all the time but now more than one is unusable. I have turned off everything but the client itself in an attempt to fix it.
DEVS PLEASE GET THIS FIXED
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Sinbad AlJabouri
Duty.
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Posted - 2008.04.08 12:55:00 -
[35]
Edited by: Sinbad AlJabouri on 08/04/2008 12:59:00 OS: Windows XP Professional SP2 CPU: Intel Core2Duo E6600 2.4GHz Memory: 2048 MB DirectX version: 9.0c Graphics: ATI Radeon X1950 XT 256 MB
No. of EVE clients I usually run: 2 Resolution I usually use: 1280 x 960 (both) Windowed/Fullscreen: Windowed (both) No. of monitors: 1
Whiteout occurs on second client when loading/undocking, regardless of whether I am running both clients in Classic or Premium.
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CCP Tanis.
Tanis. Corp Tanis. Alliance
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Posted - 2008.04.08 14:37:00 -
[36]
First off I figured I'd point back to this comment from Fray:
Originally by: Fray Edited by: Fray on 05/04/2008 18:51:01 As a side point, someone in another thread a month or two ago came up with a fix for when the whiteout thing happens, which is to change the res of the account that is still OK (Ive only ever done it running 2 clients) - and that makes the whiteouted client fine instantly. Helps me everytime.
Try out this workaround and see if it works, hopefully it'll give you guys an option to sort it out while we work on a proper fix.
Second, thanks for posting your info folks.. I'll be adding this info to the existing defect, as well as pushing for a fix. ____________________________ I break things.
Tanis. Testing Lead EVE Online CCP Games
GM Voodoo > That plan really straddles the fine line between genius and idiocy. CCP Tanis. > And that differs from everything else I do how?
[Bug Report Here][How to write a good bug report][Test server rules] |
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Turpis Vita
Native Freshfood
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Posted - 2008.04.08 17:56:00 -
[37]
I'm not one to wave the "refund"-flag around when a downtime goes into overtime or a major patch screws up the game for a few days, but well, we're about to celebrate the 1-month birthday of this bug in about 4 days. A month which has seen a dramatic lack of gaming at least on my part, thanks to this bug (you can only mine so much with the WSoD continuously on)...
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Sonya Rayner
Unicorn Enterprise Blind Octopus
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Posted - 2008.04.09 00:22:00 -
[38]
Edited by: Sonya Rayner on 09/04/2008 00:22:05
Originally by: Fray Edited by: Fray on 05/04/2008 18:51:01 As a side point, someone in another thread a month or two ago came up with a fix for when the whiteout thing happens, which is to change the res of the account that is still OK (Ive only ever done it running 2 clients) - and that makes the whiteouted client fine instantly. Helps me everytime.
That must be me. Although i now play around with depth buffer - anything that gets other client to reset graphics settings instantly fixes whiteout.
My specs: Windows XP Pro (SP2) AMD Athlon64 3200+ 2GHz 2048 MB Ram (i started getting this issue when i had 1 gig of ram, installing more didn't change the situation) DirectX version: 9.0c Graphics Card: ATI Radeon x1300pro series, newest drivers
Two eve clients. 1152x864 (both) 24bit+8bit alpha Both windowed. Single monitor (running at 1280x960)
____________________
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Fink Angel
Caldari The Merry Men
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Posted - 2008.04.09 22:10:00 -
[39]
I'm beginning to think this is something to with texture memory and perhaps a leak in something using texture memory.
Is everyone getting the WSOD running more than 1 client? If so, when you get it, close down one of the other clients. That fixed it for me.
I think this may be a similar thing to the "change graphics settings" fix.
Something is happening to clear down GFX card memory, and it's OK.
I don't have any tools to see what's going on within the graphics card memory, but perhaps the Devs could run 2+ classic clients for a few hours.
By the way, this ALWAYS happens to me after a jump. It never just flips to WSOD flying about. However, the fix by logging the other client is instant.
Also of note, I only (heh, "only"!) have the 320Mb texture memory model of the 8800GTS.
------------------ System Information ------------------ Time of this report: 4/9/2008, 23:05:44 Machine name: xxxx Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254) Language: English (Regional Setting: English) System Manufacturer: OEM System Model: OEM BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz (2 CPUs) Memory: 2046MB RAM Page File: 1023MB used, 2915MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode
--------------- Display Devices --------------- Card name: NVIDIA GeForce 8800 GTS Manufacturer: NVIDIA Chip type: GeForce 8800 GTS DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0193&SUBSYS_040F19F1&REV_A2 Display Memory: 320.0 MB Current Mode: 1280 x 1024 (32 bit) (85Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.6921 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 12/5/2007 02:41:00, 5773568 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 12/5/2007 02:41:00, 7435392 bytes
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Fink Angel
Caldari The Merry Men
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Posted - 2008.04.10 07:24:00 -
[40]
Originally by: Lunch Money Then login screen looks different, nicer but fps is very bad.
I can confirm I've seen the login screen looking different too. It has just the background stars with no wispy space dust overlayed.
I'd always assumed this was just a movie being played back, but it looks like it must be rendering the background on the fly. Thus also explaining why the GPU temp also goes nuts when the machine is just sitting at the login screen!
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Fifinella
Caldari Fringe Exploration And Salvage Trust
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Posted - 2008.04.10 07:59:00 -
[41]
Yes, closing down one client has always fixed the problem. Before the last patch the WSoD would only appear in a jump or when docking/undocking, but after the patch it started appearing whenever it felt like it.
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Jack Creme
Minmatar COBRA INC Brutally Clever Empire
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Posted - 2008.04.11 10:40:00 -
[42]
Whiteouts or WSOD continue to occur for me. "...changing the res..." which I took to mean changing the screen resolution didn't work in 9 out of 10 cases, indeed, changing anything on either the 'whiteout' client or the 'normal' one doesn't consistently fix it. The only solution is to log off one of the clients. Sometimes if you log off the whiteout client it is still affected when logging back on again. Currently I'm logging off the non-affected client and seeing if this always clears the whiteout and does not itself whiteout when it logs back on.
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Chuz
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Posted - 2008.04.11 13:52:00 -
[43]
This started with pausing/temporary lockups of 5-30 seconds periodically and with the last patch graduated to whiteouts that happen every 5-30 minutes if I'm doing anything at all.
OS: Windows Vista 64bit CPU: Core2Quad @ 2.40ghz/core Memory: 4096 MB DirectX version: DX10 Graphics: 2 x Nvidia GeForce 8600 GT w/ 512MB (might be 1024MB each can't remember)
No. of EVE clients I usually run: 2 Resolution I usually use: 1680 x 1050 (each) Windowed/Fullscreen: Windowed (both) No. of monitors: 2
Hope this helps, Chuz/etc...
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NightmareX
Quam Singulari Triumvirate.
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Posted - 2008.04.12 10:23:00 -
[44]
A little update here for me.
When i'm running only in Windowed Mode, it seems that 1440x900 is the ONLY resolution that gives me the whiteout. I can run all other resolutions, like 1360x768 and 1680x1050 in windowed mode without any problems.
It only happens when i run EVE in 1440x900 Windowed Mode.
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Jack Creme
Minmatar COBRA INC Brutally Clever Empire
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Posted - 2008.04.12 18:06:00 -
[45]
Further update. White seems to occur at a random time during any session. i.e. it doesn't seem to matter if you have both clients running an hour, 2 hours or more. Whiteout still seems to occur when starting or stopping a warp but especially if you open an info window, click on a character or something like that.
If I close the non-whiteout client, the whiteout client clears to normal. But if I then re-start the first client IT is now whitedout. (terrible adjective)
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ari III
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Posted - 2008.04.12 22:52:00 -
[46]
Like stated earlier this problem showed up after a patch. For me it always happens on the third client. Shut one of the two working fine down and the third(whiteout client) instantly clears. Its patch related as I have been running x3 clients without issue for over a year.
OS: XP home AMD dual core Ram: 2 GB directX: 9 windowed: 1024x748 for all three
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Jade Alexis
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Posted - 2008.04.15 19:57:00 -
[47]
Update on problem for me, I just ran 3 clients no problem, when i tried to startup the first, my screen locked up, and i had to press CTRL ALT DEL and spam the end task buttom for the "Bugged" client, I have sent bugreport and my spec's are on this.
Has anyone found a fix to both the above and whiteout? or can we get an update from CCP Dev's?
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Alex Under
Eternity INC. Mercenary Coalition
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Posted - 2008.04.15 20:18:00 -
[48]
Still got the whiteout problem when trying to run multiple clients. Tried multiple graphics settings.
AMD Athlon 3800+ 2 GB RAM Windows XP (SP 2) NVidia GeForce 7300 GT
Windowed Mode in 1600 x 1050
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Elsinaril
CHON Aphelion.
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Posted - 2008.04.15 22:21:00 -
[49]
The whiteout stays still, along with the FPS trouble. This issue hasnt been fixed by the patch for sure.
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Cynic Tool
The Imperial Assassins Brotherhood Of Steel
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Posted - 2008.04.15 22:23:00 -
[50]
Updated CCP? This problem is not fixing itself and its becoming more and more annoying everyday. My sig. |
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Stryker456
Synetix Innovations
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Posted - 2008.04.15 23:55:00 -
[51]
Edited by: Stryker456 on 15/04/2008 23:59:44 signed Same problem. Havent looked at this new patch, but after the last patch in March, is when this problem started for me. Occassional to frequent. Fix, for me at least,is 2 things 1. Reboot Computer 2. Warp to new system, after the jump through all is back, HOWEVER the tiny little pics in either the Overview or the People and Places,Items lists, backgrounds on some systems will be whiteout. Intel 3.06 2 gig OCZ 3900 Gold(matched) 4 Diamond HD on SATA, no RAID BFG Nvidia 7900 OC(not overclocked by me) Forgot to add. I had 2 clients running from 1, this started so I put 1 client for each Character same same I reinstalled a new client on a second harddrive same same
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Jack Creme
Minmatar COBRA INC Brutally Clever Empire
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Posted - 2008.04.16 07:54:00 -
[52]
Edited by: Jack Creme on 16/04/2008 07:55:07 There was no change after the new patch on Tuesday 15th. One of my 2 clients undocked straight into a whiteout. Logged it off and left it for an hour or so. On re-logging the remaining client froze then flickered for a good 5 minutes or so before the 2nd client got to a stable screen.
More random objects are seen as icons with a white background in either client.
The problem is clearly linked to the graphics engine; although a few people in my corp with 2 or more clients haven't seen it others have. One runs 2 of his clients on a laptop with no problems.
Its becoming very frustrating. I've jumped both characters out of 0.0 as its far too risky having this occur when reds appear and logoffski isn't always a option. I'll probably cancel both subs fairly soon as a protest - and not renew until this appears to be fixed. Maybe the 3rd as well, although he's got about 3 months to go.
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Dario Kaelenter
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Posted - 2008.04.16 10:17:00 -
[53]
OS: Windows XP Pro CPU: AMD Athlon 64 XP Dual Core 3800+ Memory: 2 GB DirectX version: 9 Graphics: MSI Gefore 6600
No. of EVE clients I usually run: 2 or 3 Resolution I usually use: 1440x 990 for main one other 1 or 2 @ 1024 x 768 Windowed/Fullscreen: All Windowed No. of monitors: 1
I would get the whiteout after anything from 5 mins to 3 hours of play on the 3rd client initially and would end up just closing it. After boost patch I would get it on the second client much sooner and frame rate dropped. It would always be on the last client to be started up so sometimes would be the 1440x990 client. Trying to change graphic settings including the window size didn't fix it.. only closing the client and reopening it would sometimes work. Eventually it got to the point where WSOD would occur on the second client pretty much as soon as I undocked and then I started getting screen dropping out ... monitor was ok tho no video picture and ocassionally the monitor would start switching between analogue and digital looking for a signal. Then the graphics card died - no loading up into windows and no screen. Characters on the BIOS settings screen seemed to have been swapped about. I could start up windows in safe mode though trying to reinstall drivers hasn't had any affect and trying card on a freinds PC also had the same wierd characters in BIOS screen and windows failing to load correctly after the first startup which noticed new graphics card and updated driver (using latest version of Nvidia drivers). The graphics card appears to have slightly brown "cooked" looking solder stains which I had on a really old graphics card (MX550) few years back when I started playing Eve. Though that was a hot summer and the old PC didn't have very good ventilation and no chassis fan while the Athlon has chassis fans, CPU fan, graphics card fan and pretty good ventilation and gets a regular dusting to keep the vents clear
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nekozid
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Posted - 2008.04.16 12:14:00 -
[54]
I have a similar issue and feel it may provide an insight into the cause of the problem.
I can watch mplayer through my eve's clouds. It's a transparency glitch.
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Malcanis
R.E.C.O.N. Insurgency
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Posted - 2008.04.16 12:26:00 -
[55]
Edited by: Malcanis on 16/04/2008 12:27:57
Originally by: CCP Tanis. I'd be interested in seeing some computer specs and other information from you guys who run more than 2 EVE clients and are having this "whiteout" issue.
Can you folks edit your posts, or add new posts to include the following info please?
Operating System Processor Memory amount DirectX version Graphics card
How many EVE clients do you use regularly What resolution you usually use (list for each client) Windowed/Fullscreen: Windowed (list for each client) Number of monitors
example:
OS: Windows Vista Business CPU: AMD 64 X2 5200 2.6GHz Memory: 3070 MB DirectX version: 10 Graphics: ATI Radeon HD 2900 XT
No. of EVE clients I usually run: 5-6 Resolution I usually use: 1024 x 768 (all 6) Windowed/Fullscreen: Windowed (all 6) No. of monitors: 3
I get this problem with increasing frequency. Closing the client that is *not* "whited out* fixes the problem.
Gigabyte DS4 S775 Motherboard bios rev.F5 2x1Gb PC6400 Core 2 Duo E6400 7900GS 256Mb video card Windows XP Pro SP2. Dx9.1 (latest)
2 EvE clients (separate installs on the same partition) (Clean reinstall with latest patch) Both windowed at 1920x1200 on seperate monitors.
CONCORD provide consequences, not safety; only you can do that. |
Zeoliter
Reikoku Band of Brothers
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Posted - 2008.04.16 14:13:00 -
[56]
I had teh whiteout issue before but I've just been running 2 accounts since DT with no lag and no whiteout. Definitely fixed for me by this new patch. Stoked. :)
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sableye
principle of motion Interstellar Alcohol Conglomerate
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Posted - 2008.04.16 14:53:00 -
[57]
I;d get this occasionally before I was hoping patch might fix it but its making it worse :) I wonder if its todo with running it all off same client I've had problems ever since they stopped you have true multiple installations.
Join The Fight With Promo Today View The North Star! |
InnerSphere
Shiva Morsus Mihi
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Posted - 2008.04.16 20:23:00 -
[58]
Edited by: InnerSphere on 16/04/2008 20:24:26
Originally by: CCP Tanis. I'd be interested in seeing some computer specs and other information from you guys who run more than 2 EVE clients and are having this "whiteout" issue.
Can you folks edit your posts, or add new posts to include the following info please?
Operating System Processor Memory amount DirectX version Graphics card
How many EVE clients do you use regularly What resolution you usually use (list for each client) Windowed/Fullscreen: Windowed (list for each client) Number of monitors
example:
OS: Windows Vista Business CPU: AMD 64 X2 5200 2.6GHz Memory: 3070 MB DirectX version: 10 Graphics: ATI Radeon HD 2900 XT
No. of EVE clients I usually run: 5-6 Resolution I usually use: 1024 x 768 (all 6) Windowed/Fullscreen: Windowed (all 6) No. of monitors: 3
Operating System: Windows XP Media Center CPU: Intel Core 2 Duo 1.86Ghz Memory: 2000 MB DirectX version: directx 9.0c (4.09.0000.0904) Graphics: NVIDIA GeForce 7650 GS
How many EVE clients do you use regularly: 2 What resolution you usually use (list for each client): 1024x768 (both) Windowed/Fullscreen: Windowed (list for each client): Windowed (both) Number of monitors: 1
I can no longer play eve at all anymore , as soon i try to login i crash. Before i used to have my client hiding all the time and pressing alt + enter made one client appear and the others mess us displaying. I been having this white out issue aswell.
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Tulakh
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Posted - 2008.04.17 18:27:00 -
[59]
Edited by: Tulakh on 17/04/2008 18:28:52 Got this problem both computers, specs below
OS 1: RC windows server 2008 & server 2003 & xp pro 64bit tripple boot (all 3 have the problem) CPU: Opteron 2350 Memory: Kingston 8GB KTS7800 Graphics: NVidia 8800GTX DirectX version: 10 & 9
Nr. of EVE clients: 2-4 (whiteout happens with as little as 2) [edit: this includes useing test server clients for stress testing and to get the issue arrising faster] Resolution I usually use: 4096 x 4096 (each client on 1600 x 1280 anything above is unreadable ) Windowed/Fullscreen: Windowed No. of monitors: 4 screens per jack hooked to the DVI connector
Not really usefull shouldnt even play eve on an server anyway
And the other one of the 2:
OS 2: xp pro 64 bit CPU: amd 3600+ Memory: 2GB corsair (not sure about exact specs) Graphics: NVidia 6600GT DirectX version: 9 C Motherboard: msi k8n neo4 platinum
Nr. of EVE clients: 2 Resolution I usually use: 1280 x 1024 client 1, 1480 x 960 (widescreen) client 2 Windowed/Fullscreen: Windowed No. of monitors: 2 (1 normal and 1 widescreen)
Trial & error methods included: - Running drivers delivered with computer - Running newest standard drivers - Running optimised driver sets (WDM / forceware) - Reinstalling whole OS - Fully updateing computer with latest versions of patches & drivers (includeing beta stuff) - Last resort option included flashing components to last possible revisions
No go on getting the issue away even though i spend an awefull lot of time on getting it working fine. The referee whistled and the ball is rolling now its ccp their turn to play the ball and score that golden goal . (disclaimer i do not know which sport is the most favoured in iceland, maybe they even hate football there ). |
Tomahawk Bliss
Minmatar The Aegis Militia Aegis Militia
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Posted - 2008.04.18 06:39:00 -
[60]
This problem is all about corrupted cache graphics. Delete the Pictures folder of your cache and then enter EvE. Open your ships folder, if the backgrounds load for all 4 races of ships in the icons, you should have no more white space of laggy doom. |
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