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Ashis
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Posted - 2005.11.29 05:21:00 -
[1]
Edited by: Ashis on 29/11/2005 05:20:31 Yes, bug reports have been filled.
Yes, it happens to everyone from time to time.
Yes, this is the one where everything is offline and anchored but the tower is still online.
Yes, I try not to let it run below 4 days of fuel.
Yes, I know there is no "Fix It" button.
Yes, maybe this is a whine, deal with it.
Yes, this is my main.
No, you can't have my stuff.
But seriously - it takes 1 hour of my life every time I have to online a POS. 1 hour of my life CCP. That isn't fun time - that is 1 hour I spend cursing POSs, and EvE, and CCP... and it happens weekly.
With average life expectance I have a total of 410,592 hours of life left - I don't want to spend a single hour more on this. Can you blame me?
Why am I feeling no love on this? __________
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Dloan
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Posted - 2005.11.29 10:08:00 -
[2]
I can't express how much I agree with you on this one. I've bugged it as well. I'm just very thankful the POS it happens to doesn't have much stuff which needs to be onlined again :/.
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KHEN
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Posted - 2005.11.29 11:58:00 -
[3]
I don't know if it is exactly the same bug but the same thing occured twice to some of my POS. I just did nothing, just wait for downtime and all was fixed afterwards. The reactors continued to run even if they were buggy into the interface and thus the silos were normaly filled.
I feel sorry for the wasted time and for the frustration that you feel, but have you tried to do ... nothing but wait ?
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Dloan
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Posted - 2005.11.29 12:07:00 -
[4]
Sadly, I don't think this works. Everything is just offline.
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Verizana
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Posted - 2005.11.29 13:40:00 -
[5]
blame Bill Gates. He invented windows. If this was made on linux maybe there wouldnt be as many bugs?
Pinja Pineapple! |
Ashis
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Posted - 2005.11.29 19:12:00 -
[6]
I'm trying to diplomatically use every single resource given to me to get this point across, but to this point I have successfully been ignored - what resources am I missing?
http://myeve.eve-online.com/updates/knownissues.asp
Why isn't this issue on the known issues list? Does CCP not know about this issue? Are my bug reports even read or do they end up in some trashbin somewhere? What is the priority of this issue?
Tonight I get to go online another POS - so I am going to have another hour of time thinking about all this. Oveur? Kieron? Anyone? Is there any acknowledgement? Is there some more appropriate channel that I should be going through? Give me the means to communicate in a more appropriate manner and I will gladly do it. How much of a squeak does this wheel need to generate before someone acknowledges it and gives us some kind of idea that we are being taken care of, and a rough timeline to that end.
Yes, I know some game companys are better at responding, and some are worse.
Yes, I know that the Devs feel at this point they are doing all they can.
Yes, I know there is no "Fix It" Button.
Yes, I know that there are lots of bugs that may or may not be more important then this one.
Yes, I know "x" happened to you that was way worse and way more time consuming.
No, You can't have my stuff.
No, I'm not going to let this die - I've reached the end of my rope with it. __________
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Ashis
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Posted - 2005.11.29 19:21:00 -
[7]
Originally by: Verizana blame Bill Gates. He invented windows. If this was made on linux maybe there wouldnt be as many bugs?
Maybe I should start cc'ing all my bug reports to [email protected]. -- Is that it?
A buddy of mine suggested that if I rub my tummy and pat my head while I am hitting send on the bug report, and if it is the 3rd week in april (on a leap year) or not the 9th day after labour day in Australia, and as long as I had pancakes for breakfast without maple syrup (but with no-fat butter) ... THEN CCP might actually acknowledge that this is a bug and give us some kind of idea as to when it will be fixed (really fixed).
Either that or I have to take up Native American Rain Dancing.
I have no idea what I am missing, and why this bug hasn't been made very well known. It is a pain in the a#$ to online POSs. __________
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Ashis
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Posted - 2005.11.29 19:25:00 -
[8]
Originally by: KHEN I don't know if it is exactly the same bug but the same thing occured twice to some of my POS. I just did nothing, just wait for downtime and all was fixed afterwards. The reactors continued to run even if they were buggy into the interface and thus the silos were normaly filled.
I feel sorry for the wasted time and for the frustration that you feel, but have you tried to do ... nothing but wait ?
I don't think it is the same bug - I haven't heard of the one you are describing. What we are experiencing is everything goes offline except the tower (thank god the shields are still up). It is clear that no fuel is being consumed, and no reactions are... well... reacting.
What you are describing sounds like a visual bug. My (limited) understanding was that there were display problems with the POS fuel left before the (last?) patch, and *most* of those have been corrected (some may or may not have had to do with soveignty - information is sketchy).
I remember when this first started happening my main concern was the lost reaction and harvesting time - now I don't give a damn about that - I just hate having to spend my limited game time re-onlining POSs that are offline because of a bug. That's getting really old really quick. __________
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Shamis Orzoz
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Posted - 2005.11.29 19:55:00 -
[9]
I had a similar problem. Has there ever been another tower launched at your moon? In my case I think the database became corrupt when I had jetted a few offline towers inside my bubble. I think the database gets corrupt at that point and starts associating the modules around the tower with both of the towers, the one that is anchored and online and the one that is unanchored and offline.
I think the database structure for POS's is very fragile and its easily corrupted, the only fix (as you probably already know) is to have a GM come out and destroy all of your tower and all the structures around it and respawn new ones and re-anchor them.
Good luck to you, I understand your frustration as I went through the the same ordeal for 4 days in a row, everyday I spent 1-2 hours with the GM while we offlined and onlined all of my towers.
What really gets me is that CCP keeps adding new content while POS's are bugged beyond belief...and they seem oblivious.
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Ashis
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Posted - 2005.11.29 23:14:00 -
[10]
Edited by: Ashis on 29/11/2005 23:16:17
Originally by: Shamis Orzoz I had a similar problem. Has there ever been another tower launched at your moon? In my case I think the database became corrupt when I had jetted a few offline towers inside my bubble. I think the database gets corrupt at that point and starts associating the modules around the tower with both of the towers, the one that is anchored and online and the one that is unanchored and offline.
Piecing this together from disjointed stories of what other players have experienced is almost as annoying as spending my free time re-onlining POS arrays - but not quite - don't ya think? ... but I suppose that's our only recourse at this point. To that end...
To my knowledge there has never been another tower anchored/jettisoned at any of the affected POSs. Granted I can't say this definatively, but since I am the only person involved at this level in my corp in this production line, and given the protected and isolated nature of our space, it is a good guess. We have been here for a long time, although the alliance that we have been a part of has changed.
I should mention, this is/has happening/happened at 4 seperate POSs. 2 of those POSs I have taken completely down out of sheer and utter frustration with this - but 2 of them are still doing it on a regular basis. We have another 4 POSs that have never had this type of behaviour -- if they start to then all new levels of frustration will be reached.
Originally by: Shamis Orzoz I think the database structure for POS's is very fragile and its easily corrupted, the only fix (as you probably already know) is to have a GM come out and destroy all of your tower and all the structures around it and respawn new ones and re-anchor them.
This service has never been offered to me. I would gladly take it. Anything - S-E-R-I-O-U-S-L-Y - anything to avoid the pain and torture of having to online these things all the time. Where do I sign up for that?
Yes, I realize that taking down all the POSs is an option - so maybe not quite anything - yet.
Originally by: Shamis Orzoz Good luck to you, I understand your frustration as I went through the the same ordeal for 4 days in a row, everyday I spent 1-2 hours with the GM while we offlined and onlined all of my towers.
What really gets me is that CCP keeps adding new content while POS's are bugged beyond belief...and they seem oblivious.
I think that the fact that they seem oblivious adds to my frustration, and my resolve to get an answer. I don't understand the corporate model that allows things like this to go on without so much as an acknowledgement - but I'm glad that that mentality seems isolated to the online gaming industry.
I do understand that as a dev I would never want to respond to posts that were disrespectful, or inane, and as such I am actively attempting to avoid those tones while still conveying the depths and growing frustration of a number of us in the POS segment that continue to run in to this. It's a delicate balance.
It is becoming clear that my efforts and time to bring this to CCPs attention and to get this on someones task list are not appreciated and are either unimportant, or there is nothing to say aside from "yeah, it's bugged, suck it up" (and although I'm sure that response is uttered many times over beer just down the street from CCP headquarters, I doubt the tone of those conversations would ever translate well into posts - lets hope the developers never get a chance to *truly* respond to us fickle, demanding, and unappreciative players - right? . right?)
Anyone else have input/experiences/frustrations with this?
Well... I am going to log on and online some guns tonight. And all this entertainment for the low low price of $15/month... __________
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Raynaar
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Posted - 2005.11.30 14:06:00 -
[11]
This EXACT thing has definately happened to us at least twice. It IS a pain in the ass. I'm glad it hasn't happened as often as op's experience (once a week?), but I certainly agree with the general gripe (only scanned the thread).
-Ray
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Dloan
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Posted - 2005.11.30 14:19:00 -
[12]
I admit to being surprised this thread hasn't generated more response. I know my CEO came across the same problem when he had setup a few towers and from responses elsewhere, it doesn't appear to be that uncommon but it's annoying as hell.
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Simon Illian
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Posted - 2005.11.30 15:07:00 -
[13]
happending 3 times for me.
GM have reimboursed the non reacted stuff. [Eve Tool for the mass]
Maximum signature image filesize is 24000 bytes - Udat |
Ashis
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Posted - 2005.12.01 04:06:00 -
[14]
Originally by: Simon Illian happending 3 times for me.
GM have reimboursed the non reacted stuff.
That ****es me right off - I was told that GMs don't reimburse this, and when I pushed the matter they told me it was a matter of policy.
Good on you Simon! I'm glad you didn't have the same problem.
Unfortunately it seems that the universe of Eve is run completely without any kind of guideline or standard as to what will be reimbursed when.
Again, as a growingly dissatisfied customer I'm more likely to take your comment at face value then I usually would.
Thanks for the feedback though Simon! I'm just going to keep filling out bug reports and giving the community details in this thread... for me it the waste in time multiplied by the feeling of utter helplessness has left me no real recourse. I encourage others to do the same; I regret that it has come to this.
Yes, this may be a whine, suck it up.
No, I'm not quitting Eve.
No, you can't have my stuff. __________
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Ashis
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Posted - 2005.12.01 04:08:00 -
[15]
Originally by: Dloan I admit to being surprised this thread hasn't generated more response. I know my CEO came across the same problem when he had setup a few towers and from responses elsewhere, it doesn't appear to be that uncommon but it's annoying as hell.
I'm really surprised there aren't 50 threads on this myself. My assumption initially was that I was just incredibly unlucky. But having it happen to my at multiple moons, and multiple POSs... I just can't see that being the case...
I have no idea - but I encourage everyone to post as many details as possible. Afterall, what else are you gonna do but read Eve-O when you are spending your hour onlining POSs? __________
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Ashis
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Posted - 2005.12.01 04:12:00 -
[16]
Originally by: Raynaar This EXACT thing has definately happened to us at least twice. It IS a pain in the ass. I'm glad it hasn't happened as often as op's experience (once a week?), but I certainly agree with the general gripe (only scanned the thread).
-Ray
Just to clarify - it has been happening once a week to me - but not at the same POS. I currently have 2 up that seem to be affected at different times. I have also had another 2 up that were effected that i have since taken down. Some of the POSs I have up are completely unaffected.
Random() for the lose. __________
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Ashis
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Posted - 2005.12.14 03:05:00 -
[17]
Edited by: Ashis on 14/12/2005 03:04:50 Happened again today. I noticed after the unexpected downtime. 3 out of 4 of the POSs that I have online went offline.... Bug Report has been filed.
Anyone else notice a correlation between unexpected downtimes and this damnable POS bug - which still isn't on the known issues list?
...
(^^ Those dots are symbolic of frustration, in case that point was lost). __________
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Ashis
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Posted - 2005.12.14 03:42:00 -
[18]
I should mention that it doesn't take an hour to online the POSs anymore, cause I replaced the mediums with smalls and with a lot less toys and stuff on them...
So at least that's a little better.... "Lowered Expectations" FTW! __________
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Martinus Crimson
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Posted - 2005.12.14 09:51:00 -
[19]
same sotry here ... unexpected dt ... 2 of my 5 pos had all modules offlined
Anying as **** ----------------------- Nuttin ^^ |
Ashis
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Posted - 2005.12.25 17:39:00 -
[20]
Edited by: Ashis on 25/12/2005 17:39:46 I was really hoping that RMR fixed this. But it happened to me again today. Merry Christmas too me - have to spend my time reonlining POSs because of a bug that still has recieved no official acknowledgement aside from some emails that I can't quote because we aren't allowed to do that.
I should mention that 3 out of 4 of my POSs were offline after the main RMR patch - but I didn't bug it or post here because there was enough going on - and I truly hoped RMR had fixed it.
Yes, I have thanklessly submitted yet another bug report.
I am truly scared for the day that one of our large POSs goes offline.... the half day it would take to reonline everything --
Damn am I feeling neglected here. Why do we have to spend so much of our online "playing" time re-onlining this stuff? Why is this not a priority?
Yes - I very well could be whining. Suck it up. I'm so f'in sick of this. You would be too. The only way I can see to "adapt" is to continue to post the legacy of how this problem is being neglected here so that others can avoid the POS nightmare, and people that experience the same problem can join this support group.
What a crock. __________
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Ashis
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Posted - 2005.12.28 15:41:00 -
[21]
Happened again today. This time there were 2 interesting things:
1) The POS had over 4 days of all fuel in it - putting to rest the idea that the amount of fuel had something to do with it.
2) When I went to online the Moon Harvesting Array (first module I happened to online) it said "The Harvester is already online." ... then it proceeded to online it. This didnt happen with subsequent modules I was onlining - maybe I just double clicked the online button - but I'm not sure.
Yes, I have filed another bug Report. How many of these damn things do I have to file before I get some kind of acknowledgement? When did I become a beta tester? Why am I paying to online towers? Why is this still not on the known issues list?
DOES CCP STILL NOT KNOW ABOUT THIS ISSUE?????
Do I have to go and nail the details on the door at CCP HQ in order to have any kind of response whatsoever? __________
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kahle
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Posted - 2005.12.29 00:33:00 -
[22]
this thread really does deserve an offical reply, c'mon CCP speak up.
i dont run POS and dont intend to and by the sounds of this its just as well...
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Mandrake
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Posted - 2005.12.29 14:29:00 -
[23]
I will be looking into this the next few days and could use some help.
It would be very helpfull if those who have had this problem could mail me ingame on TQ with the following information: 1. What pos setup you had, what structures where online at the pos before DT. 2. The solarsystem and moon the pos was located at. 3. How often this happen to each pos and when it happened if possible.
Mandrake CCP - QA Department
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Ashis
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Posted - 2005.12.31 04:39:00 -
[24]
Thank you!
I have sent a max-length evemail with all the details I could cram in and I am available (although often AFK) to answer any and all questions to help you track this down. I will also keep posting details here. __________
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MuthaTrucka
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Posted - 2005.12.31 06:03:00 -
[25]
Evemail sent with my Issues with POSes offlining all the mods at random intevals
--------------- Don't Call me a Carebear, I don't really care about much at all. [SeXin Up Foyle] |
Ashis
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Posted - 2006.01.11 16:17:00 -
[26]
Happened again. Looks like it happened yesterday, but I didn't check it yesterday - so bye bye 24 hour of fuel... and bye bye to any harvesting done during that time.
I sent the initial evemail off as requested... but I have had no reply. I had hoped this was fixed.
Fillling out another bug report now --
This may have cooresponded with the unexpected downtime yesterday after the main down time, but I can't know for certain.
Anyone else find this?
I'm onlining everything now - lucky me. __________
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Ashis
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Posted - 2006.01.11 17:13:00 -
[27]
My day seems to be getting better -
Went to add fuel to another small tower after the one above, and it was offline as well. Looks like it went down at the same time as the other one, so there seems to be some kind of event that occurs once and a while that takes these things offline; there is some kind of connection.
I'm starting to fill out petitions with each of these as well now - cause why the hell not. Hopefully someone will be able to do something.
Anyone else notice a correlation where a number of POSs all seem to go off at the same time? __________
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Ashis
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Posted - 2006.01.11 17:35:00 -
[28]
And Rolling right along -
The third POS I checked, also a small tower, has all the structures offline as well. Bug report and petition will be forwarded on after I type here -
This got me thinking, this seems to be happening mainly with small towers.... not with large towers. I have seen it happen once with a medium tower but never with a large. Can anyone confirm that?
How many bug reports do I have to submit before I get invited on to the alpha test server?
Aside from the short response from a Dev in this thread, and inspite of my open invitation to provide any and all information on this, I still have to have any response from CCP - hopefully now that I am sending petitions for ever single offline tower as well that won't be the case for long...
I have a suspicion:
mv /bugreports/* > null
... anyone else having trouble today? __________
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Ashis
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Posted - 2006.01.11 19:40:00 -
[29]
OK - now I'm a whole new f'in level of frustrated...
In checking more towers I come across one that is *completely offline*... tower and all.
WTF???
Checking fuel - small tower - it still has 1d and 17h left in it of Hydrogen, everything else is at 3.5 days.
So now I los soverignty on this P.O.S. POS.
GOddamit - Fix your goddamn game before you do any other expansions. I'm so F'in sick of this ****... either that or buy all this damn POS *beta* crap back from me at market cost.. I don't want to play this POS game any more... what a load of ****.
Petitions and bug reports will be filed. I'm expecting about as much response on them as I have been given to date. __________
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Asarah
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Posted - 2006.01.11 20:02:00 -
[30]
Being as I am looking into setting up my first POS soon, I have to ask. I notice that this appears to only be happening to small towers... is this correct?
If so I'm just gonna jump right into a medium tower.
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Somewhere in long lonely space between the havegots and the havenots, there's me. |
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