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Thread Statistics | Show CCP posts - 8 post(s) |
Batolemaeus
Caldari Free-Space-Ranger Morsus Mihi
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Posted - 2010.05.03 14:39:00 -
[1]
Came expecting Gms promising to follow their own policies. Left disappointed.
Also, why the hell do you have an automated reimbursement script thingy if your "policy" is to never reimburse kills in 0.0, even when it's blatantly obvious that the loss happened due to the servers? Are you just randomly reimbursing people you like, or did you go through the effort to help people out who underestimate the dps in a mission?
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Batolemaeus
Caldari Free-Space-Ranger Morsus Mihi
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Posted - 2010.05.06 05:35:00 -
[2]
Edited by: Batolemaeus on 06/05/2010 05:38:37
Originally by: GM Spiral A playerÆs connection to his Team Server might be uninterrupted while his connection to EVE drops or has high latency, all depending on which way the connections are routed around the world. We can not see these events and therefore we can not verify them.
Which is completely irrelevant. It's obvious that CCP has little effect on how the net works. Nobody is debating it, this is not the issue.
The issue is that GM have been routinely denying reimbursement for losses that were due to servers dying. Node crashes, grids not loading, people not leaving the game even hours after logging off, people logging on only to notice that the server spawned them on an enemy pos instead of where they entered the game and countless more issues players can encounter that are caused to 100% by the server are apparently only reimbursed if the player catches specific GMs.
Seeing buddies getting their ships back from fights where others just got a canned response is not exactly showing the GMs in a good light. You shouldn't be surprised if people stop taking you seriously when there is so little service in your customer serivce department.
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Batolemaeus
Caldari Free-Space-Ranger Morsus Mihi
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Posted - 2010.05.06 21:56:00 -
[3]
Originally by: GM Spiral
To put it plainly, if we reimburse one loss from a large scale engagement we are obligated to reverse them all and most likely required to set the system back to the status it was in prior to that engagement. I.e. this means that if there is at least one valid case for reimbursement in a fleet engagement then that engagement has to be fully reverted and erased from history. One player experiencing server related issues does mean that it must have affected everyone involved. Given that this would mean that the political landscape in New Eden would almost never change and that all fleet engagements would pretty much just be a horrid waste of time for all involved (as they would never amount to change anything)
Exactly. The new sov system and server performance since Dominion made sov warfare a horrid waste of time for all involved. I don't see anything wrong with stopping it until both problems are fixed.
The state of the game currently means that whenever someone takes out a fleet of over 100 people, they risk losing it to black screen with no reimbursement from ccp whatsoever and with no warning beforehand. It has been 5 months with no support from neither ccp nor gms and quite honestly, i'm growing tired of it.
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