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    sepopen Announcement:Deployment Issues - 2017/02/14

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CCP Falcon
CCP Falcon





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Posted - 2017.02.14 11:54:11 - [1] - Quote



Hey guys,

We've encountered several issues during the deployment of the 119.2 release.

Our Operations team is currently working to complete the deployment, resolve the issues, and bring Tranquility back online.

We'll keep you updated with progress in this forum thread, and via the official EVE Status twitter feed.

If the forums become unavailable due to server shudown or database issues, we'll continue updates via twitter.

Apologies for the delayed startup!

UPDATES:

UPDATE - 11:50 UTC - DEPLOYMENT ISSUES ARE CURRENTLY UNDER INVESTIGATION.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

CCP Falcon
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Posted - 2017.02.14 12:06:57 - [2] - Quote

Dalomar Avalhar wrote:
Are structure timers paused during such an incident?


Vikk Eskaton wrote:
Are Aegis Sov timers and structure timers paused during downtime or do they keep running? Asking for a friend.


Timers continue to run at UTC during downtime.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

CCP Lebowski
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Posted - 2017.02.14 12:52:44 - [3] - Quote

Capqu wrote:
lmao there isnt even any content what are you failing to deploy
No player facing changes does not mean no changes....

CCP Lebowski | EVE Quality Assurance | Team Five-0

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CCP Lebowski
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Posted - 2017.02.14 12:54:46 - [4] - Quote

Base Instinct wrote:
CCP Falcon wrote:
Dalomar Avalhar wrote:
Are structure timers paused during such an incident?


Vikk Eskaton wrote:
Are Aegis Sov timers and structure timers paused during downtime or do they keep running? Asking for a friend.


Timers continue to run at UTC during downtime.



https://www.reddit.com/r/Eve/comments/4h9cny/questionif_citadel_anchoring_complete_just_before/

CCP Nularbor said the following

Quote:
If the repair is interrupted by downtime it is restarted after downtime (full 15 minutes). This makes setting your vulnerability or anchoring just before downtime a little more risky than the other hours of the day.


Which is it? Has this changed?


SOV timers continue, structure repair timers restart after downtime.

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

CCP Lebowski
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Posted - 2017.02.14 13:17:58 - [5] - Quote

Milana Ormand wrote:
Maybe its just me, but why does it work on the test server.... and not on tranq.? Is that not the point of a 'test' server?

I've posted this in various forms elsewhere, but it seems like a good idea to post here too:

"CCP should have tested this themselves/I can't believe this got past testing/do you even QA bro?"


For each release, there will have been various different testing passes performed, including testing of new features and their affected areas by team QAs such as myself, automated unit testing, testing of the entire broad EVE functionality by our awesome outsourced partners in Scotland, and public testing with you guys on Singularity. Even with these and other tests ongoing during our development cycle, the sheer scale and complexity of EVE will mean that there will never be 100% coverage. Singularity cannot always catch issues like this just due to the fact that the test server can never truly match TQ in terms of sheer scale, so sometimes these things are unavoidable. Additionally, the way different test environments start up can be drastically different, meaning that sometimes start up problems are very difficult to catch.

All that being said I'm in no way excusing ourselves from culpability for these issues and we're always trying to move Singularity and our other test environments closer to TQ to avoid this in the future. Apologies for the inconvenience this may have caused and thanks for your patience!


CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

CCP Falcon
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Posted - 2017.02.14 13:41:43 - [6] - Quote

Ncc 1709 wrote:
no alliance logo updates?
been waiting 4 months without any update on them


Alliance logo updates are not tied to feature releases. They occur when we have a large enough group of logos to warrant an upload.

The next group will be uploaded at some point in the next two weeks, they're currently being processed.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

CCP Lebowski
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Posted - 2017.02.14 16:29:23 - [7] - Quote

md5oogle wrote:
It's been 3hrs with no update and I still cannot log into a stuck system. (Sieh) On the plus side, I guess I can look forward to the free skillpoints
This and all other stuck systems (Aside from Arifsdald) should now be up and running again! Sorry for the wait and thanks for the patience.

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

   
 
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