Pages: 1 2 [3] :: one page |
|
Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Bo'ith
|
Posted - 2004.09.22 00:59:00 -
[61]
Good luck to you, I hope they finally listen to you. Too bad you can't charge them for all your time and effort trying to communicate with them. If this is customer service... Customer service world wide has sunk to new lows and in my opinion here at Eve and CCP is an example of the lowest of the low.
But thats just my opinion, I could be wrong. |
Bo'ith
|
Posted - 2004.09.22 00:59:00 -
[62]
Good luck to you, I hope they finally listen to you. Too bad you can't charge them for all your time and effort trying to communicate with them. If this is customer service... Customer service world wide has sunk to new lows and in my opinion here at Eve and CCP is an example of the lowest of the low.
But thats just my opinion, I could be wrong. |
Acix
|
Posted - 2004.09.22 01:22:00 -
[63]
Edited by: Acix on 22/09/2004 01:26:33 the following does not include the process to make a bug happen. It just describes my run in with it and that some of my testing proved there was a bug that could be exploited. I do not describe how to use this bug to any advantage. That was forwarded to CCP. They know exactly how it happens and how to reproduce it at will. So please do not chop up my post.
I call this the "jump lock bug". I lost 2 battleships to this bug. A gedon and an apoc. One was trying to use an insta jump the second was while i was sitting at the gate (within jump range) and a fleet showed up. I couldn't jump and while my ship was being ganked by 10 battleships the first time (not counting other ships) and 5 battleships the second time. The second time i set the autopilot to jump into the system i was trying to get into. Well it didn't work either. I have tons of emails back and forth from CCP about these two losses.
Well I did some investigating and found that a specific bug came up on both of the battleships i lost. Both times a smartbomb (the smartbomb isn't the cause of the bug it just started me thinking there might be a bug here) from another ship hit me before i tried to jump. For some reason or another it sent me into the session change bug.
Anyway I found the entire reason why it happened both times. The both times i lost my ships the people didn't even know they caused it. Some people were using this as a tactic because they figured it out also (not naming names) and still might be using it. I tested it dozens of times and got it to the point where i could make it happen each time without any real effort.
SO I submitted a bug report about it. Nothing has happened since. I have yet to hear back about anything on the bug or my ships. I didn't include my complete test report with all the figures I just told them about it and how it could be duplicated. They didn't seem interested enough to want the rest of the facts. BUT in the last patch they did include a change with the gates that makes it so you can't use a smartbomb within a certain distance. Again this is not the cause for the bug but there is a reason why they did make this change.
You would think that proving there was a bug would make them do something. But you along with myself would be wrong. Even with the fact that they put a change to the gates in the last patch trying cut down the exploitable nature of this bug. We are still wrong and by actions they have made it seems they don't feel its a bug that will cause ship replacement.
The bug i found by testing isn't the cause for every single "session change bug" that happens. But without knowing how it works people cause this to happen while engaging in PVP. The actual session change bug is easy to avoid if you try hard enough at it. The bug that is NOT avoidable is the "jump lock bug".
Do not ask how to make this bug happen. Because I will not tell you. Thats how this post will get killed and you would not know that there is actually a bug in the game. |
Acix
|
Posted - 2004.09.22 01:22:00 -
[64]
Edited by: Acix on 22/09/2004 01:26:33 the following does not include the process to make a bug happen. It just describes my run in with it and that some of my testing proved there was a bug that could be exploited. I do not describe how to use this bug to any advantage. That was forwarded to CCP. They know exactly how it happens and how to reproduce it at will. So please do not chop up my post.
I call this the "jump lock bug". I lost 2 battleships to this bug. A gedon and an apoc. One was trying to use an insta jump the second was while i was sitting at the gate (within jump range) and a fleet showed up. I couldn't jump and while my ship was being ganked by 10 battleships the first time (not counting other ships) and 5 battleships the second time. The second time i set the autopilot to jump into the system i was trying to get into. Well it didn't work either. I have tons of emails back and forth from CCP about these two losses.
Well I did some investigating and found that a specific bug came up on both of the battleships i lost. Both times a smartbomb (the smartbomb isn't the cause of the bug it just started me thinking there might be a bug here) from another ship hit me before i tried to jump. For some reason or another it sent me into the session change bug.
Anyway I found the entire reason why it happened both times. The both times i lost my ships the people didn't even know they caused it. Some people were using this as a tactic because they figured it out also (not naming names) and still might be using it. I tested it dozens of times and got it to the point where i could make it happen each time without any real effort.
SO I submitted a bug report about it. Nothing has happened since. I have yet to hear back about anything on the bug or my ships. I didn't include my complete test report with all the figures I just told them about it and how it could be duplicated. They didn't seem interested enough to want the rest of the facts. BUT in the last patch they did include a change with the gates that makes it so you can't use a smartbomb within a certain distance. Again this is not the cause for the bug but there is a reason why they did make this change.
You would think that proving there was a bug would make them do something. But you along with myself would be wrong. Even with the fact that they put a change to the gates in the last patch trying cut down the exploitable nature of this bug. We are still wrong and by actions they have made it seems they don't feel its a bug that will cause ship replacement.
The bug i found by testing isn't the cause for every single "session change bug" that happens. But without knowing how it works people cause this to happen while engaging in PVP. The actual session change bug is easy to avoid if you try hard enough at it. The bug that is NOT avoidable is the "jump lock bug".
Do not ask how to make this bug happen. Because I will not tell you. Thats how this post will get killed and you would not know that there is actually a bug in the game. |
IRONCLAD
|
Posted - 2004.09.22 03:21:00 -
[65]
Private communication between the Game Masters, Eve Team members, moderators and administrators of the forum and the forum users is not to be made public on these forums or by any other venue. You are not permitted to publicize any private correspondence (including petitions) received from any of the aforementioned.
From the Forum rules - Grosvenor Corama
|
IRONCLAD
|
Posted - 2004.09.22 03:21:00 -
[66]
Private communication between the Game Masters, Eve Team members, moderators and administrators of the forum and the forum users is not to be made public on these forums or by any other venue. You are not permitted to publicize any private correspondence (including petitions) received from any of the aforementioned.
From the Forum rules - Grosvenor Corama
|
Falzone
|
Posted - 2004.09.22 05:25:00 -
[67]
i've had this bug too lost my covert ops frig and covert ops cloak approached the gate cloaked expected it to decloak me at 2.5k from gate but it didn't tried to jump it said i was still cloaked so i uncloaked and tried to jump and got jump in progress. Petitioned and they said they could not find any problems with the server or in the log so they couldn't replace. What a surprise. I'm not whinning about it now i'm over it but it still really ****es me off they don't take any responibilty for the bug in their game.
|
Falzone
|
Posted - 2004.09.22 05:25:00 -
[68]
i've had this bug too lost my covert ops frig and covert ops cloak approached the gate cloaked expected it to decloak me at 2.5k from gate but it didn't tried to jump it said i was still cloaked so i uncloaked and tried to jump and got jump in progress. Petitioned and they said they could not find any problems with the server or in the log so they couldn't replace. What a surprise. I'm not whinning about it now i'm over it but it still really ****es me off they don't take any responibilty for the bug in their game.
|
Sara Kerrigan
|
Posted - 2004.09.22 05:43:00 -
[69]
Originally by: hellwarrior CCP give him his stuff back :O
btw... does PAK still have my kittens?(wow that was like a year ago)
All your kittens are belong to us! ______________
The Kerrigan Chronicles |
Sara Kerrigan
|
Posted - 2004.09.22 05:43:00 -
[70]
Originally by: hellwarrior CCP give him his stuff back :O
btw... does PAK still have my kittens?(wow that was like a year ago)
All your kittens are belong to us! ______________
The Kerrigan Chronicles |
|
Soren
|
Posted - 2004.09.22 16:22:00 -
[71]
@hellwarrior - We got hungry
@IRONCLAD - Please don't post stuff to get this thread locked, GM conversations are not allowed on these forums.
@CCP - I'm still waiting. _________________________________________________________
|
Soren
|
Posted - 2004.09.22 16:22:00 -
[72]
@hellwarrior - We got hungry
@IRONCLAD - Please don't post stuff to get this thread locked, GM conversations are not allowed on these forums.
@CCP - I'm still waiting. _________________________________________________________
|
Kynoch
|
Posted - 2004.09.22 17:13:00 -
[73]
I had nearly the exact same thing happen to me only I didnt just warp to a station. I had undocked and stopped my ship near the entrance. I have done this many times to "scout" the station. Well 20 ships show up an lock me. No biggie...just hit dock and enter....nope. Not only did I not dock, the menu selection for docking disappeared!.. I tanked it out for about 30 seconds or so before I popped all the while desperately trying to get the damn dock function to work. When my pod appeared I thought..no big just dock. The dock option never returned and poof go the implants. I sent several explanations to the GMS and they essentially told me it was just too bad. That blows azz as far as Im concerned. I have never had to petition for anything before other than a stuck character for the year and a half that I have played Eve and they immediately thought I was lying about this. Not what I would call good customer service.
|
Kynoch
|
Posted - 2004.09.22 17:13:00 -
[74]
I had nearly the exact same thing happen to me only I didnt just warp to a station. I had undocked and stopped my ship near the entrance. I have done this many times to "scout" the station. Well 20 ships show up an lock me. No biggie...just hit dock and enter....nope. Not only did I not dock, the menu selection for docking disappeared!.. I tanked it out for about 30 seconds or so before I popped all the while desperately trying to get the damn dock function to work. When my pod appeared I thought..no big just dock. The dock option never returned and poof go the implants. I sent several explanations to the GMS and they essentially told me it was just too bad. That blows azz as far as Im concerned. I have never had to petition for anything before other than a stuck character for the year and a half that I have played Eve and they immediately thought I was lying about this. Not what I would call good customer service.
|
Falzone
|
Posted - 2004.09.22 17:54:00 -
[75]
did you guys know eve got rated as 9 out 10 in customer service on mmorpg.com? when they were looking into eves customer service they must have told the gms they were with mmorpg.com so the gms knew not to screw them over like they do us often.
|
Falzone
|
Posted - 2004.09.22 17:54:00 -
[76]
did you guys know eve got rated as 9 out 10 in customer service on mmorpg.com? when they were looking into eves customer service they must have told the gms they were with mmorpg.com so the gms knew not to screw them over like they do us often.
|
Joshua Calvert
|
Posted - 2004.09.22 18:17:00 -
[77]
It's a PITA bug that's been around for ages. I'm surprised you've never come across it before if you've regularly been using insta-bm's on agent missions/pvp.
If you forget to wait for your speedo to drop down after coming out of warp and try to dock/jump there's a few solutions:
1) Warp to another celestial object and wait for "Warp Drive Active" to appear and your ship changes direction. Cancel the warp them re-attempt the dock/jump.
2) Warp away completely and come back.
Personally, I'm glad you died, lost your implants, and lost the faction standings from your agent mission because you're nothing but a griefing pirate!
Oh, wait, damn. I'm posting with Joshua Calvert and not my alt, Bhaal.
I think you should get your stuff back; implants, standings, and that Harpy BPO I loaned you *wink wink nudge nudge*
LEEEEERRRRRRRRRRROOOOOOOOOYYYYYYYYYYYYYYY! |
Joshua Calvert
|
Posted - 2004.09.22 18:17:00 -
[78]
It's a PITA bug that's been around for ages. I'm surprised you've never come across it before if you've regularly been using insta-bm's on agent missions/pvp.
If you forget to wait for your speedo to drop down after coming out of warp and try to dock/jump there's a few solutions:
1) Warp to another celestial object and wait for "Warp Drive Active" to appear and your ship changes direction. Cancel the warp them re-attempt the dock/jump.
2) Warp away completely and come back.
Personally, I'm glad you died, lost your implants, and lost the faction standings from your agent mission because you're nothing but a griefing pirate!
Oh, wait, damn. I'm posting with Joshua Calvert and not my alt, Bhaal.
I think you should get your stuff back; implants, standings, and that Harpy BPO I loaned you *wink wink nudge nudge*
LEEEEERRRRRRRRRRROOOOOOOOOYYYYYYYYYYYYYYY! |
dewtauk
|
Posted - 2004.09.22 18:23:00 -
[79]
I have lost several million isk due to this bug......once i was 15k away from a staion...saw 5 bogies warp in, knew i was dead so i approached the station...didnt get there in time to save my raven but was right on top of it to save my pod....so there was no "delay" in waiting to try and dock....but lost my pod and implants anyway....funny thing is, it only seems to happen at the worst opportune times....maybe it has something to due with the lag problem that hasnt been fixed in over a year despite CCP's claims..and CCP's apathy doesnt help either. On one particular pettition, they claimed no knowledge of the bug, but after more responses from me they actually admitted it (I'm thinking by mistake)....so I agree with others and the only conclusion that i have is that they will never openly admit it until they have a fix....problem is, that could take some extended amount of time considering the problem. As paying customers we deserve the right to a response from tham and also the right to have them reimburse us for their inadequacies. This is their fault , not ours, why should we have to pay the price for their incompetence.
|
dewtauk
|
Posted - 2004.09.22 18:23:00 -
[80]
I have lost several million isk due to this bug......once i was 15k away from a staion...saw 5 bogies warp in, knew i was dead so i approached the station...didnt get there in time to save my raven but was right on top of it to save my pod....so there was no "delay" in waiting to try and dock....but lost my pod and implants anyway....funny thing is, it only seems to happen at the worst opportune times....maybe it has something to due with the lag problem that hasnt been fixed in over a year despite CCP's claims..and CCP's apathy doesnt help either. On one particular pettition, they claimed no knowledge of the bug, but after more responses from me they actually admitted it (I'm thinking by mistake)....so I agree with others and the only conclusion that i have is that they will never openly admit it until they have a fix....problem is, that could take some extended amount of time considering the problem. As paying customers we deserve the right to a response from tham and also the right to have them reimburse us for their inadequacies. This is their fault , not ours, why should we have to pay the price for their incompetence.
|
|
Hanns
|
Posted - 2004.09.22 22:58:00 -
[81]
Edited by: Hanns on 22/09/2004 22:59:31
Soren the same thing happend to me in FDZ i got podded and lost my implants, and CCP basicly said we cant varify it so tough **** even tho i have screenshots and logs....
|
Hanns
|
Posted - 2004.09.22 22:58:00 -
[82]
Edited by: Hanns on 22/09/2004 22:59:31
Soren the same thing happend to me in FDZ i got podded and lost my implants, and CCP basicly said we cant varify it so tough **** even tho i have screenshots and logs....
|
Soren
|
Posted - 2004.09.23 13:48:00 -
[83]
I'm still here. _________________________________________________________
|
Soren
|
Posted - 2004.09.23 13:48:00 -
[84]
I'm still here. _________________________________________________________
|
|
|
|
Pages: 1 2 [3] :: one page |
First page | Previous page | Next page | Last page |