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Author |
Thread Statistics | Show CCP posts - 4 post(s) |
tango 5
Gallente Dawn of Fire Pure.
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Posted - 2008.08.05 17:52:00 -
[1]
When I try to get my api key I get the following message on a white screen. Failed to generate new API key. Please try again.
(Violation of PRIMARY KEY constraint 'pk_apiKeys'. Cannot insert duplicate key in object 'dbo.apiKeys'.)
Anyone know what this means?
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S1ren
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Posted - 2008.08.05 22:34:00 -
[2]
i get this also :(
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LashJackal
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Posted - 2008.08.05 23:03:00 -
[3]
Edited by: LashJackal on 05/08/2008 23:09:55 The same here....
It works for my paid account, but not the trial one I created just yesterday...
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Damaina
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Posted - 2008.08.06 00:28:00 -
[4]
I get this as well... its an active account?????
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AbdullahAhmed
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Posted - 2008.08.06 02:44:00 -
[5]
I am having the same problem here.
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Marion Rendois
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Posted - 2008.08.06 03:10:00 -
[6]
On this character, I cannot even open the API keys page.
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Mara Rinn
Minmatar
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Posted - 2008.08.06 03:11:00 -
[7]
On this character, which already had a limited API key generated, I was able to open the API keys page, and generate the full API key.
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Saturnius Andronicus
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Posted - 2008.08.06 07:13:00 -
[8]
same problem here :
Failed to generate new API key. Please try again.
(Violation of PRIMARY KEY constraint 'pk_apiKeys'. Cannot insert duplicate key in object 'dbo.apiKeys'.)
- can we get a CCP response on this please? |
Oasio
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Posted - 2008.08.06 08:01:00 -
[9]
Edited by: Oasio on 06/08/2008 08:03:35
Originally by: Saturnius Andronicus same problem here :
Failed to generate new API key. Please try again.
(Violation of PRIMARY KEY constraint 'pk_apiKeys'. Cannot insert duplicate key in object 'dbo.apiKeys'.)
- can we get a CCP response on this please?
Same here. I installed a new computer yesterday. i had a file with my api keys for this account, tried to add them in evemon, authentification error I tried generating new key, error message as above Since then, i cannot authenticate using old api key, nor get any new key. I have others account, the old keys work perfectly, i did not try to generate a new key, however.
oasio
(Just in case, although trhe message quite clearly point at a server side error, it is the same under firefox and iexplore on xp, both fully uptodate.)
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Saturnius Andronicus
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Posted - 2008.08.06 08:59:00 -
[10]
Have tried with Safari and IE7 and both show same error.
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Bulletproof Cupid
Deep Core Mining Inc.
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Posted - 2008.08.06 12:22:00 -
[11]
same error message here, tried using IE and firefox, no change ------------- Lost Without a Clue |
Asterisk Alphonsus
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Posted - 2008.08.06 12:33:00 -
[12]
Same here with my new hauler alt.
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GM Xamother
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Posted - 2008.08.06 14:15:00 -
[13]
We are aware of this issue and are working on a fix for this, sadly no ETA at this time.
Thank you for your patience in this matter and please accept our apologies for the inconvenience.
Best regards, Senior GM Xamother EVE Online Customer Support
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Level5
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Posted - 2008.08.06 20:43:00 -
[14]
while you are attempting to fix this, how are we supposed to stop unauthorized access to our information, specially in light of all the recent keylogger alerts ?
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Tetra Hydra
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Posted - 2008.08.06 20:52:00 -
[15]
i am also having issues, a fix now would be nice .. I've noticed someone (a RL friend) has been accessing my api without asking me. While I'm not concerned i am ****ed off and would like change the key.
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Mirena Bauler
Perkone
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Posted - 2008.08.07 14:38:00 -
[16]
Ok 48 hours have gone and still no sign of a fix or workaround. It was working fine until I chose to change the api, now I can't get a new key and the old key doesn't work. Really could do with some CCP comment to update on this issue. Cheers
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RaTTuS
BIG Libertas Fidelitas
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Posted - 2008.08.07 14:55:00 -
[17]
Originally by: Level5 while you are attempting to fix this, how are we supposed to stop unauthorized access to our information, specially in light of all the recent keylogger alerts ?
if you've requested to change it then it doesn't work any more so nothing can be leaked out
-- BIG Lottery, BIG Deal, InEve
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Skipdog
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Posted - 2008.08.07 16:47:00 -
[18]
This is getting VERY annoying. Please fix.
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Avante Guarde
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Posted - 2008.08.07 19:45:00 -
[19]
I, too, have the same problem. Also, I cannot view the information for my character on the My Character page. The error is similar to the API Gen page.
Wanted to export the data since I could not get an API Key. Sadly, no luck.
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SmugBaldy
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Posted - 2008.08.07 21:44:00 -
[20]
Same issue here. Also got the same response from GM Xamother on the support team. Guess I'll just wait for a fix.
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Selenica Draper
Caldari State Protectorate
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Posted - 2008.08.08 01:45:00 -
[21]
Please make this a top priority to fix. My friend just joined Eve Online and can't use Evemon to plot out a career path because of the API error.
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Shadow Moans
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Posted - 2008.08.08 03:56:00 -
[22]
Edited by: Shadow Moans on 08/08/2008 03:58:12 Yes I am getting the exact error also.
I just started a new character and would like to get EVEmon working asap. ...I play free MMOs that have less down time and so far better support.
Violation of PRIMARY KEY constraint 'pk_apiKeys'.
Cannot insert duplicate key in object 'dbo.apiKeys'
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Vigilant
Gallente Vigilant's Vigilante's
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Posted - 2008.08.08 04:27:00 -
[23]
Same
CCP get HOTT
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Rhivre
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Posted - 2008.08.08 07:44:00 -
[24]
*crosses fingers for this to be working before the weekend*
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Captain Hollister
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Posted - 2008.08.08 10:03:00 -
[25]
I'm getting same error:
"Failed to generate new API key. Please try again."
Although my other account works fine. |
Blake Zacary
Caladonian Rangers Inc.
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Posted - 2008.08.08 10:56:00 -
[26]
I have the same and it's starting to p*** me off , when will this be sorted ?
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Aussie Vengeance
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Posted - 2008.08.08 12:06:00 -
[27]
My key was working fine, but I decided to go the eve-o site to reset it and it is now borked. Could you please at least have a big red warning on the API key page so no-one else gets this problem until you gents get it resolved? It's kinda-sucky to get the problem, go to the forums and find out its been around for a few days, CCP are aware of it and..... nothing is being done to prevent others falling afoul of it.
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Hurlox Belbgarion
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Posted - 2008.08.08 14:30:00 -
[28]
please please please fix this!
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Oasio
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Posted - 2008.08.08 15:23:00 -
[29]
As of today after downtime, it work again, at least for my own bugged account.
Thanks
oasio
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Ireekei
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Posted - 2008.08.08 16:13:00 -
[30]
Edited by: Ireekei on 08/08/2008 16:13:11
Originally by: Oasio As of today after downtime, it work again, at least for my own bugged account.
Thanks
oasio
It is still not working for me. Is anyone else still having the issue as well?
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