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Author |
Thread Statistics | Show CCP posts - 7 post(s) |
Lucy Lopez
Brutor Tribe Minmatar Republic
60
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Posted - 2015.06.30 13:01:15 -
[31] - Quote
I have the same issue. No surprise though, the launcher's always been a POS.
Launching the game via the .exe works but it renders the Nexus store unavailable. |
MarkeeDragon
Aliastra Gallente Federation
1
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Posted - 2015.06.30 13:08:26 -
[32] - Quote
Workaround for this issue. If you have another machine that is working correctly go and take the last patch file from it C:\Path to EVE\launcher\appdata\EVE_Online_Launcher-2.2.896719.win32 and then copy it to the machine not working. From that folder run the launcher and it will patch and get you in game. |
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CCP Chimichanga
C C P C C P Alliance
4
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Posted - 2015.06.30 13:09:21 -
[33] - Quote
Can we get someone to post a log please? |
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MarkeeDragon
Aliastra Gallente Federation
1
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Posted - 2015.06.30 13:14:27 -
[34] - Quote
I submitted a petition with my log. Now that I have successfully gotten in the log is no longer on my system. But it is in my ticket. :) |
Chakra Buddhas
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.06.30 13:14:45 -
[35] - Quote
rescache, uploaded nothing, .. everything remains the same offline, .. |
xXxNIMRODxXx
Ministry of War Amarr Empire
33
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Posted - 2015.06.30 13:22:44 -
[36] - Quote
MarkeeDragon wrote:Workaround for this issue. If you have another machine that is working correctly go and take the last patch file from it C:\Path to EVE\launcher\appdata\EVE_Online_Launcher-2.2.896719.win32 and then copy it to the machine not working. From that folder run the launcher and it will patch and get you in game.
worked |
Cryten Jones
C5 Flight The Serenity Initiative
118
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Posted - 2015.06.30 13:58:09 -
[37] - Quote
Just wanted to add that I also have been getting 'offline' all day. Was like this before downtime...
Happy to post a log if someone wants to tell me which one.
-CJ
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Chakra Buddhas
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.06.30 14:03:39 -
[38] - Quote
CCP Chimichanga wrote:Can we get someone to post a log please?
what is "log"? >> debug report?!
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Chakra Buddhas
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.06.30 14:23:55 -
[39] - Quote
debug for launcher : [0630/160812:ERROR:backend_impl.cc(2139)] Corrupt Index file [0630/160812:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5 [0630/160812:ERROR:backend_impl.cc(146)] Unable to move cache folder [0630/160812:ERROR:backend_impl.cc(287)] Unable to create cache
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Aventus
Caldari Provisions Caldari State
0
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Posted - 2015.06.30 14:25:01 -
[40] - Quote
CCP Chimichanga wrote:Can we get someone to post a log please?
Just used Google Doc's just bc..
https://docs.google.com/document/d/18tvhda_kkEQ78usqlKiEYI9mNOqElUnvIDVxMIB5Y6k/edit?usp=sharing |
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Chakra Buddhas
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.06.30 14:29:09 -
[41] - Quote
debug for repair tool: Traceback (most recent call last): File "splunk.pyo", line 75, in emit File "requests\sessions.pyo", line 504, in post File "requests\sessions.pyo", line 461, in request File "requests\sessions.pyo", line 573, in send File "requests\adapters.pyo", line 431, in send SSLError: [Errno 1] _ssl.c:504: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed Logged from file repair.py, line 196 Traceback (most recent call last): File "repair.py", line 246, in 'module' File "updateSelf.pyo", line 87, in UpdateSelf_nt File "updateSelf.pyo", line 16, in ReadUpdateInfo File "repairTool\repairTools.pyo", line 190, in GetRepairInfo File "requests\api.pyo", line 65, in get File "requests\api.pyo", line 49, in request File "requests\sessions.pyo", line 461, in request File "requests\sessions.pyo", line 573, in send File "requests\adapters.pyo", line 431, in send requests.exceptions.SSLError: [Errno 1] _ssl.c:504: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
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CCP Avalon
C C P C C P Alliance
117
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Posted - 2015.06.30 14:45:57 -
[42] - Quote
Those that are running EVE launcher v 2.2.878305, please try reinstalling the launcher. The launcher can be reinstalled without the need of reinstalling the whole game client.
Here's another thread on this matter: Gray Play button, not downloading anything.
CCP Avalon // Web Developer // Team Webster // @ccp_avalon
Twitch: CCP_Avalon
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Aventus
Caldari Provisions Caldari State
0
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Posted - 2015.06.30 15:00:37 -
[43] - Quote
Worked for me, DL the client, and after it sat a minute it updated and ready to go. |
Chakra Buddhas
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.06.30 15:31:31 -
[44] - Quote
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Sarrgon
Avalonians United
15
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Posted - 2015.06.30 15:54:55 -
[45] - Quote
Check your system clock on your computer, I had this before on my one computer and seen the date, year and time was wrong, (after my daughter played with it lol) Once I set the time and date to normal Offline mode went away. With some with bad motherboard batteries I can see this being a issue. |
Cryten Jones
C5 Flight The Serenity Initiative
118
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Posted - 2015.06.30 16:36:18 -
[46] - Quote
Interestingly my desktop shortcut for the launcher seemed to be pointing at a launcher installed in my appdata folder somewhere rather than the one on the EVE\Launcher folder...
Not sure of that's relevant to the cause of the issue or not but figured all info is good info.
All working now thanks
-CJ
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Redhead Daehder
Destructive Influence Northern Coalition.
0
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Posted - 2015.06.30 16:41:14 -
[47] - Quote
The following fixed this issue for me:
Delete launcher folder, run repair.exe which will reinstall the launcher, launch new launcher to launch the game.
edit: there, now i cannot put any more instances of 'launch' in the previous sentence. |
Daniel Hesch
Center for Advanced Studies Gallente Federation
0
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Posted - 2015.06.30 17:42:29 -
[48] - Quote
This worked for me.
But something bad went wrong in the world of Eve that CCP needs to prevent from happening in the future! |
Milky Wimpshake
Death To Everyone But Us
6
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Posted - 2015.06.30 18:43:06 -
[49] - Quote
Daniel Hesch wrote:This worked for me. But something bad went wrong in the world of Eve that CCP needs to prevent from happening in the future!
Sorry, would have reported back earlier but ran out of time. Yes, I resolved it by installing the latest eve client download. Not the actual game files but at least the installer. Will update the OP with this fix. |
Milky Wimpshake
Death To Everyone But Us
6
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Posted - 2015.06.30 18:49:17 -
[50] - Quote
Oh man, I would have loved to have been there :D |
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Milky Wimpshake
Death To Everyone But Us
6
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Posted - 2015.06.30 18:51:15 -
[51] - Quote
Thanks CCP guys for your help with this issue. Keep up the good work and community feedback <3 |
Beanz Troll'Den
Brutor Tribe Minmatar Republic
10
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Posted - 2015.06.30 23:21:44 -
[52] - Quote
Ive tried all these fixes and still a no go for me. |
Kain Bodom
The Gene Hackmans
15
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Posted - 2015.06.30 23:39:01 -
[53] - Quote
worked. not sure why necessary but in now. nothing else worked. |
Scipio Africannus
Deep Core Mining Inc. Caldari State
0
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Posted - 2015.07.01 05:59:47 -
[54] - Quote
I had that issue for a short period of time. I re-installed the game and my launcher is back. However when I select the play button it scrolls to launching for a short period and then rolls back to play. Under processes is shows an exefile.exe *32. However that is it. I have run the repair option to no effect. Any help would be greatly appreciated. |
Marech Bhayanaka
The Night Crew The Night Crew Alliance
31
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Posted - 2015.07.01 17:58:04 -
[55] - Quote
Milky Wimpshake wrote:Is anyone else seeing this at the moment?
Had the same problem. Reinstalling the launcher fixed it. I've never played any other game that broke its own installation so often.
Fix: https://ccpcommunity.zendesk.com/hc/en-us/articles/202664365-Reinstalling-the-Launcher
Marech. |
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