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Sylthi Minmatar Coreward Pan-Galactic	Posted - 2006.09.17 05:53:00 - [241] - Quote I too, must admit, for the MOMENT, I am appeased. In truth, like several others before me have said, acknowledgment of our suffering, and a pledge to do something about it were what all of the truly loyal players were after. Both were accomplished in the latest dev blog by Oveur I believe. Unfortunately, by all accounts, talk is cheap. ESPECIALLY when it comes to CCP saying "We sincerely apologize for any inconvenience this may have caused." How many times have we all heard THAT line after a server crash? So MANY times, point of fact, that the words have become almost meaningless. Because, if you are TRULY sorry about something, you do EVERYTHING in your power to make sure it doesn't happen again. And, in all fairness, I don't think anyone, even at CCP, can say they have done EVERYTHING in their power to improve the player experience. No, what has APPEASED me the most is how CCP is APPARENTLY backing up their words. Indeed, the servers do seem better today. Of course, that could only be because there are fewer people on (during a weekend) than I have seen in a long time. Hmmm, I wonder why THAT is? Fortunately, however, Oveur did not use the standard CCP mantra when it comes to lack of service. He came up with something very original, that I was honestly impressed by: "Thank you all for your patience and sticking with us through thick and thin, we will make it up to you in the near future." I, for one, plan to hold him to his every word. I do not expect any form of monetary compensation for the lack of service. Although, I am sure many players would and do deserve said compensation in the form of a couple free weeks added to their accounts. But, for me, no thanks. What I would very much prefer is a return of Eve to what I like to refer to as "It's Golden Days." The days when entire months went by without a server crash. The days when there was so much new content you thought you could never explore it all. The days that, sadly, are LONG gone. The potential for them to return however is VERY much within the promise and scope of Kali. So, Oveur, I say directly to you: I will consider your promised fulfilled if you only do these three things: #1. Go truly GRAND with Kali and the improvements there in. Amaze us like the first time we all loaded the game. #2. Get customer service under control. Please stop leaving so MANY members of the community out in the cold wondering what is going on. VASTLY improved communication times and much more manpower are the keys here. Five new GMs is a good start, but your going to need much more imho. I have played in more than one MMO very RECENTLY where the average wait time on customer support response was under 30 mins, and that was with a GM chatting LIVE with you on your screen as you played. I won't say which ones for fear of having this post "clipped". Why shouldn't Eve have that level of service? Why shouldn't the GMs be SHOWING, in TANGIBLE ways, the same level of dedication to the community as it does to the game? #3. Without a doubt THE MOST IMPORTANT ONE: do Kali RIGHT. Please don't RUSH something out the door just to say you got it done on time like what OBVIOUSLY happened with Dragon. Please don't deny it. There is no convincing me that is NOT what happened. I am sure Dragon fixed many things like you said in your blog, but lets face it, Dragon INTRODUCED critical bugs while it was fixing NON-critical ones. I know people complain about stuff not arriving when you say it will. But I, for one, would much rather WAIT on an update/expansion, and have it done RIGHT, than what happened with Dragon. Deliver on these things and you'll have me, and my 5 accounts, for many more years to come; just as you have had them for the past 3 years or more. Fail, and who knows... Lastly, I would like to thank ALL of the community for keeping this thread going and getting our voices heard! Cheers everyone! Here's to a bright Eve-filled future!! * *
tinkerrrr	Posted - 2006.09.17 06:02:00 - [242] - Quote bout time
Phoenix Lonestar Litanies of Hate	Posted - 2006.09.17 06:09:00 - [243] - Quote You hit it on the head, Sylthi. Talk is pretty cheap. If we had 1 isk for every time CCP said "We apologize for the incovenience"... But at least the dev blog addressed concerns we were having. Of course, it took them 7 days, innumerable threads, and a 9 page thread to admit that there was a problem... but at least it was finally admitted. The one thing that irritates the hell out of me with that post was "But as stated earlier, Dragon solved a lot of issues. We're seeing better performance on the servers and the client, a boatload of issues were fixed as we can see from our internal error log counters, but there is still some way to go." Personally, I'm seeing worse performance on the servers and the client. The servers always crashing, and the client glitching frequently, especially when being targeted by large groups of enemies. Another thing I took issue with was, "It should be pointed out at this point that Kali isn't all "just new stuff", there are fixes, optimizations and improvements in there which couldn't make it into Dragon." The fixes and optimizations that seemingly were left out of Dragon were apparently essential to the proper functioning of EVE. Maybe next time, you'd be better off trying to worry about deploying all the optimizations you can before deploying something new. You say "It's not just new stuff" but in the same breath you imply that Dragon was deployed without optimizations and improvements. That would lead me to believe that the focus was on new stuff, instead of optimizations and improvements. And I sincerely hope that the new optimizations won't have to wait until Kali, because I know for a fact that the community isn't going to wait a month for the servers to stop lagging, unless we all get our subscription fees back for the month we have to wait. You'd be well advised to deploy your FIXES before deploying NEW content. Congrats, CCP. You just granted yourself a week or two of goodwill simply by acknowledging problems. Isn't it amazing what good PR can do for you?
Ortt	Posted - 2006.09.17 06:43:00 - [244] - Quote Originally by: Phoenix Lonestar You hit it on the head, Sylthi. Talk is pretty cheap. If we had 1 isk for every time CCP said "We apologize for the incovenience"... Sheesh, give'em a chance, they know it needs to be fixed, and they're doin it. Compared to the early days, CCP is doing a fine job.
xSunnYx	Posted - 2006.09.17 10:07:00 - [245] - Quote Originally by: MailFan Just curious where everyone's from? I'm from the Netherlands and though I have experienced the occasional lag and disconnects the game is pretty stable and most of the time lagfree for me. From the netherlands too.. I'm at my gf's place now, so playing EVe is pretty crappy with random reboots (probably heat issue0, but at home.. running dual EVE with an Opteron 170 on 3meg dSL.. runs smooth imo..
Enkilil	Posted - 2006.09.17 11:54:00 - [246] - Quote Thanks, Devs. Very informative. It's nice to know the root problems and know you're working on it. Best of luck.
Katya Guillaume	Posted - 2006.09.17 14:11:00 - [247] - Quote I've about had it. Game is unplayable in the region I'm in and I'm not taking some g.d. joy ride around 5,000 solar systems to find one that isn't lagging. one minute to get a module to activate in Aramachi? WTF? Not only should I get an apology I should get a f'ing refund, this is beyond ridiculous....in fact, one minute lag to do anything including enter system, dock, start warp, start a module, anything. It's not like I can do something else besides missions now, since getting the damned manufacturing slots take just as much time, even transfering junk from cargo to items so I can refine, everything is lagged to hell and back. Definately letting subscription expire in a few days and not returning until I see in these forums that this c.r.a.p. has been FIXED and not just chatted about. Glad everyone's so happy that CCP is finally saying something - I'll be happy when they DO something. And what's with the little "those that stick with us will be rewarded" remark? Whoever's left and still paying when it's finally fixed will get a cookie?
tinkerrrr	Posted - 2006.09.17 15:22:00 - [248] - Quote Originally by: tinkerrrr bout time It donFt say IFm happy just that they finally acknowledge they f'ed up something, and it not "our fault" like all the fan boys on this site have pretty much implied.
Alz Shado	Posted - 2006.09.17 17:23:00 - [249] - Quote Quote: Thank you all for your patience and sticking with us through thick and thin, we will make it up to you in the near future. Free month of gametime? Other, less reputable companies have done more to "make up" for getting their players to do their bug testing for them! It's the least we should expect from CCP.
Oshir	Posted - 2006.09.17 21:18:00 - [250] - Quote signed

Chimaera7	Posted - 2006.09.17 22:38:00 - [251] - Quote Edited by: Chimaera7 on 17/09/2006 22:43:50 Yes Lag is horrific, worst its been in long time. It is getting to a point in eve where lag is becoming the norm and people just say... yeh, is laggy, making the game unplayable... I guess I will log and come back tomorrow. NOOOOOO You pay for this, so CCP get it sorted! As the original post stated, I could not careless how many people play the game at one time. All I care about is being able to come on, pvp or whatever I want without seeing my ship go to warp 3 times in front of me, or having no response from weps, mods or ship manoeuvring. It is like the other probs... ally column in overview is buggered.... it should be fixed now.... it has been 2 weeks since that broke and for pvp it is a major part. I pay for two accounts and expect results. Now we get hint that kali could be put back... god.. getting tired of this. You have had long enough to do all this prep and testing. For a start some ideas have been in pan for 3 years since beta...
Buckeroo Bonzai	Posted - 2006.09.18 03:31:00 - [252] - Quote You know I play this game for the entertainment value. For the last 8 months it has been a blast but lately this game has become no fun to play. The lag is unbearable. I play alot in Zarer where I have never seen more then 15 people in local and it unplayable because of the lag. All I do now is log in to change a skill then log out. Im going to give it one more month to get this sorted out and if it doesnt get fixed im on to something else, something that is fun again.
Akira Ito Band of Monkeys	Posted - 2006.09.18 05:04:00 - [253] - Quote Edited by: Akira Ito on 18/09/2006 05:05:25 First - it's very pleasant to see some reaction from CCP although it was "hey maybe it's screwed atm a bit but everything will be fine" kind. But I'm not sure dev blogs are the right place to read bugs and issues about. I'm no fan of Microsoft tech support, but imagine you have a bunch of MS dev blogs instead of Tech Database, and you'll understand my point of view. Second - FIX THE FREAKING LAG! We lost BS yesterday in Ammold running lvl4 mission. Our guy was unable to hit anything before he was in the pod. Game seems stuck while warping in... bang! and you realizing yourself targeted by a bunch of rats with horde of missiles near your nose. BTW, neither me nor my browser wasnt able to find something containing "lag" in Oveur' post. Hey? Oveur? Are you aware of it? Should we pull every issue acknoledgement out of you? [EDIT: minor grammar errors] __________
Recon777	Posted - 2006.09.18 06:28:00 - [254] - Quote I just noticed this thread today. Why? Because I haven't had any lag problems throughout the duration of this mess everyone has been experienced.... except today - today, now everyone in my corp has noticed that the ENTIRE day lag has been severe - It took me hours to go purchase and bring back the components for my new Blasterthron - the ship was almost done being built by the time I got back!! EVERY single action I took in the game took between 5 and 10 seconds. Why suddenly today?? Good question. I thought they were "on this". One thing that could perhaps put this whole thing into perspective is that conservative estimates would indicate 30,000 players on simulaneously indicates at LEAST 100,000 active paying accounts, probably more like 150,000. Seventy-Five Thousand Dollars (US) per DAY, should be able to purchase enough talent to fix this problem pronto, one would think.
Susa Ou	Posted - 2006.09.18 08:46:00 - [255] - Quote I have been feeling a lot of the lag lately too, I know its a server side issue because all my other Online games work the same. . . If lag becomes an issue in EvE, considering the high death penalty, the competative nature of the game, and the percision that is needed in many situations - the game becomes a nightmare. I pray EvE will not go cheap on us and start cutting costs, we are a loyal player base, and giving us a lag free enviornemnt is very important to our quality of play. Destroy that, and we start to get upset.
Brackun Caldari Hunters Agency Firmus Ixion	Posted - 2006.09.18 12:22:00 - [256] - Quote I'd just like to say waiting over 10 seconds for modules to activate is not cool. "I sat there, pondering this unusual proposition, and at that moment I was just far too embarrassed to admit that I was unfamiliar with the mechanics of zero-gravity copulation." - P.M.S.L.
EvilDoomer Caldari Chicago Mobsters Veritas Immortalis	Posted - 2006.09.18 16:34:00 - [257] - Quote CCP READ THIS EVE IS UNPLAYABLE UNLESS YOUR JUST MINING. I LOST A SHIP YESTERDAY IN 7Q BECAUSE I WAS ABOUT TO GET ATTACKED FROM 15 PLAYERS THAT WERE ALL CAUGHT IN A BUBBLE I WAS 205K WAY KILLING ONE OF THERE PLAYERS. I WAS ALIGNED I HAD OPEN WINDOW WIHT A INSTA SELECTED CLICK AND TOLD TO WARP OUT THEY GOT ME 205K WAY IN A DICTOR BUBBLE. THERE WAS SO MUCH LAG NO WAY SHOULD I GET KILLED. BUT THEY DID. NOT FUN! YOU NEED TO HEAR ALL THE PEOPLE JUST ***ING YOU CANNOT EVEN FIGHT 40 JUST FORGET ABOUT A FLEET BATTLE. LAST TIME WE CLASHED WITH THE GOONS IN N-R THE NODE DROPPED. 245 VS 200 YOU NEED TO FOCUS AND FIX THIS PROBLEM. YOU HAVE BEEN PROMISSING SINCE BETA TO FIX THE LAG AND ITS WORSE NOW. HOW LONG DOES PEOPLE HAVE TO COMPLAIN. WHAT IS CCP REPONSE. DOES ANYONE CARE ! PEOPLE DONT FLAME ME SIGN YOUR NAMES WE NEED ACTION SO WE CAN RETURN TO HAVING FUN THIS HAS NOT BEEN. IM NOT JUST A NEW GUY I HAVE BEEN PLAYING SINCE BETA WITH 40MIL SP AND IN THE CA DAYS FIGHTING 106 VS 150 THE LAG WAS NOTHING LIKE THIS 20 VS 20. Thanks EvilDoomer Chicago Mobsters** In-Game Channel:DAMOB Wooof wooooof
Roland San	Posted - 2006.09.18 17:37:00 - [258] - Quote I'm currently sitting through what has go to be the worst lag i've had ever. Full 3-8 minute lag spikes interspersed with minor 1 minute or so spikes. It's just so frustrating cos there's nothing I can do about it. I'm at the end of Guristas Extravaganza, and there's a handful of ships left, and I'm nowhere near dying yet, but it's insanely frustrating... It's taken forever. I've spent a whole night on this. Just really sad that the quality of service has dropped to this abysmal level.
rayrock	Posted - 2006.09.18 18:56:00 - [259] - Quote I would say you are a moron if you quit because of this. Its GOING to be fixed. Quit crying and go outside for a few days. This will all blow over when they fix the lag and you crybabies will have something new but less dibilitating to cry about. Im not saying this to the people who are having real game issues like crashing ever minute. But I am saying that those of you crying so hard about the lag really are not doing justice to the people working so hard to fix it. What, you think they are wiping their butt with money laughing at you guys? NO They are working as hard as they can to fix this game so it can prosper. Dont you want it to prosper? Then maybe you should stop threatening to cancel your account and maybe be constructive. You people are sad sometimes. You have nothing else in life to look forward to than coming home to EVE and when theres a hickup in the system due to ever changing circumstances you cry and cry and cry because its your life. I understand your love for the game but please remember stuff like this happens with ANY and ALL big MMOs. If you cant live with it than dont play MMOs. But you are playing pretty much the best MMO out there and you still whine. Seriously, get a clue. The lag will be fixed.
Phoenix Lonestar Litanies of Hate	Posted - 2006.09.18 19:22:00 - [260] - Quote coughfanboycough I think most of the complaints center around CCP's actions, not the game itself. Back before the yarrrrdware upgrade, people complained about the lag, but the griping wasn't as widespread as it is now, nor was the lag as severe. It was one of those things that inevitably came with an increased amount of people on increasingly inadequate machines. In this case, the lag was entirely introduced by CCP. Dragon created the issues we're having. CCP didn't acknowledge that there was a problem until 7 or 8 days after the problem had come to the forefront of protest (after a week or so of problems to begin with). Then, the acknowledgement that was posted didn't mention anything about lag. It discusses node failures and the ever so ambiguous "performance issues." To top it all off, in the acknowledgement, Oveur goes on to describe how great Dragon has been for the game. Not to mention we're all paying for the game... as someone stated... what equates to $75,000 US a day should buy us quality... and maybe a response to complaints sooner than 2 weeks after the issues begin... and maybe a petition queue that isn't 30+ days long... and maybe better bug testing prior to "new" things (content, coding, etc.)... and maybe using players to test performance, instead of relying on programs that tell you CPU usage is down 66%! at the expense of 3 minute module activation delays... and maybe...

Timura	Posted - 2006.09.18 23:31:00 - [261] - Quote Edited by: Timura on 18/09/2006 23:33:16 /sign Phoenix Lonestar's post. For me it's not so much the lag that i'm angry about. I've already posted my thoughts about it on this thread. it sucks. I like to PVP, but i need money...cuz i suck at it. And mission running gave me a way to make money (as it does for a lot of people). So a lot of us have effectively lost our way to make money, sure we can mine. providing you wanna put your pvp skills on hold to get a few mining ones. But what really chaps THIS customers A is the COMPLETE Lack of Customer support. Example? THIS THREAD. I normally don't post anymore(Even with legit problems) because it feels as though i'm talking to myself. It's bad.....Infact, it's about just as bad as the lag. And i think most of us are AWARE that the fix is COMING. Us paying CUSTOMERS want to know WHEN...A direct response. To this Thread would be cool. Just my 2 cents. Originally by:** rayrock What, you think they are wiping their butt with money laughing at you guys? I try not to overestimate people.
AaronKable	Posted - 2006.09.19 01:38:00 - [262] - Quote i can barly pul 2 FPS atm... i used to get 60+ the problem needs to fixed... i hope that they are realy doing something not just working on Kali... cause it is realy unbarable to undock and get 2 fps... i just redock and log... Please hurry with your fixes
EvilDoomer Caldari Chicago Mobsters Veritas Immortalis	Posted - 2006.09.19 04:37:00 - [263] - Quote Originally by: rayrock I would say you are a moron if you quit because of this. Its GOING to be fixed. Quit crying and go outside for a few days. This will all blow over when they fix the lag and you crybabies will have something new but less dibilitating to cry about. Im not saying this to the people who are having real game issues like crashing ever minute. But I am saying that those of you crying so hard about the lag really are not doing justice to the people working so hard to fix it. What, you think they are wiping their butt with money laughing at you guys? NO They are working as hard as they can to fix this game so it can prosper. Dont you want it to prosper? Then maybe you should stop threatening to cancel your account and maybe be constructive. You people are sad sometimes. You have nothing else in life to look forward to than coming home to EVE and when theres a hickup in the system due to ever changing circumstances you cry and cry and cry because its your life. I understand your love for the game but please remember stuff like this happens with ANY and ALL big MMOs. If you cant live with it than dont play MMOs. But you are playing pretty much the best MMO out there and you still whine. Seriously, get a clue. The lag will be fixed. MORONS!!! 3.5 yrs of its going to get fixed. Right. Thanks EvilDoomer Chicago Mobsters In-Game Channel:DAMOB Wooof wooooof
Blank Protection	Posted - 2006.09.19 05:52:00 - [264] - Quote Well CCP Good luck with fixing the problems. But i`m sure they not are going to be fixed at all. Just set a new goal ok. What about 50.000 no 75.000 players. Before the end of this year. Playing and paying this game for over a year now and only got TONS of LAG and CRASHES. Everbody have a long wait and fun playing this laggy game. I cancelled my both accounts and i will not activate it again. Crap, what a waste of time and money this game is. Keep posting those new player records CCP, up to 75.000. Just keep
Sylthi Minmatar Coreward Pan-Galactic	Posted - 2006.09.19 08:23:00 - [265] - Quote Update on previous posts: First, I would like to point out that with about 15+ man hours of tinkering with my Eve client and my system setup, I have gotten Eve running about 95% as smoothly as it did before Dragon. Of course, this does not count the server side lag and stutters that I can do nothing about. I did lots of things to my system to tweak it to run SPECIFICALLY the Eve client as best it could. Oh, and for the record, I would like to mention to CCP that it taking a 20+ years of experience IT professional more than 2 full working days to get a client running smoothly again after a patch is NOT a GOOD thing. I am not saying that my sht doesn't stink, or I am the bomb, but in all fairness, the AVERAGE Eve user does not possess the training or experience that I do/have. The AVERAGE user should NOT have to go to the EXTRAORDINARY lengths that I have to get a client working near the same performance level that it was BEFORE a patch. More to the point, the average user WON'T go to that extreme, as can been seen by the users leaving in (from what I can tell) droves. I played very often with 30+ players and buddies that I have developed over my 3 years of Eve, as I stated in a previous post. As of this date, over 12 of them have canceled their accounts with FIRM intentions never to return because of DRAGON and the issues introduced with it. Frankly, I have to say this is NOT looking good CCP. /rant on One factor no one seems to have mentioned yet is the "bad-will" that the extremely poor levels of support/performance has engendered in those being affected by it. Lets face it, Gamers talk to each other, all the time, and not just here on the official forums. People remember bad experiences far longer and with much more vivid detail than they do good ones. That is just human nature. My point is that the players being burned by the bad service/performance that is going on right now are going to have a LASTING affect on the community. For every customer that CCP lets slip away because of the incompetence currently being shown, I can promise it is going to cost them 2-5 FUTURE players. Why? Because the pised off people that left are going to talk in other forums and in other MMOs they play and tell everyone who asks or will listen "Not to play Eve because it sucks!" CCP and the devs need to take this factor into account as they try to light a fire under their butts to fix current issues ASAP, and as they think about PREVENTING future issues. Why? Because REPUTATION counts for a lot in a market as competitive as the one for MMO. Eve is NOT the only game in town. If people don't get what they want here, they will go somewhere else; and then they will tell everyone not to go where they have already been. My main point is that this issue is a LOT more serious than the players that are leaving atm, and more importantly, a LOT more important than CCP seems to be treating it. This MASSIVE of a game stopping issue, coupled with the, as yet, feeble CCP response to it WILL have lasting affects on the community. They need to realize that; FAST. /rant off Back to trying to help my fellow (non-fanboy) community members: I found the THREE MAIN things that helped get MOST of the performance back OUT of Dragon was to purge my cache files, adjust the buffer size in the .ini file, and to turn some of the advanced graphics options ON rather than off. I found it VERY strange that MORE options on gave me higher fps than off, but that is EXACTLY what happened. Also, be careful with the buffer size. I run 2GBs of RAM, but I found the smoothest setting at 128 rather than 256, or 512. Again, strange that. Information about how to do ALL of these things can be found in the stickies at the head of this forum. I did a LOT of other things, but they are all system specific and will not help everyone. Hope this helps people recover some of what Dragon took from them. More later, out of space. Cheers! * *
Sylthi Minmatar Coreward Pan-Galactic	Posted - 2006.09.19 09:10:00 - [266] - Quote Forgot to mention and ran out of room in my last post: $75,000 USD a DAY!?!?!! Yes, boys and girls, the math holds up to numbers publicly released by CCP. I have to comment on this statistic before letting it pass. It's just TOO irresistible because of knowledge I have gained in my line of work. I run an IT department, a modest one, only a couple hundred peers locally, but still. Does everyone know what kind of things can be done with a $75,000 USD a day budget??!? Hell! There shouldn't be ANY server related service interruptions. Period. Downtime? A thing of the past. Customer service? One hour wait time until you are receiving LIVE help, on a BAD day. All I have to say when confronted by the real world numbers of this budget, is SOMEONE up at CCP is getting VERY rich or WASTEING a HELL of a lot of money. No ands, ifs, or buts about it........ Sorry for this post turning into a pised off flame, but confronted with this level of potential budget, and what I KNOW can be done with it on a real world IT level, there is really NO EXCUSE for the abysmal level of service we are having to endure. Sorry, but there's not. Not one. *
Grez Minmatar The Raven Warriors	Posted - 2006.09.19 11:44:00 - [267] - Quote The server's cost a lot to run remember. It's not cheap to host 70 dual-core machines, they take up a lot of power and bandwidth. Not to mention they're buyings tons of very expensive hardware to get TQ running like she should. They also have staff that they have to pay, plus they get taxed. You're forgetting all the tiny parts. And I'd guess a rather large portion of extra revenue acuired by CCP goes towards EVE itself, in the form of future upgrades, more staff to work on the game, etc. You just need to be patient. Posting 2/3 times a day stating how CCP sucks, and how you demand service, is not doing anything. They are AWARE of the issues, and aware of the lengthy petition ques, and they are working on it - that's far more than some other companies would do. The squeeky wheel's been heard, calm down and wait like everyone else has too. - Corp: www.ravenwarriors.com Cache Clearer Still waiting for a Wrangler-edit!
Devious	Posted - 2006.09.19 12:09:00 - [268] - Quote FIX THE LAG CCPFIX THE LAG CCP FIX THE LAG CCPFIX THE LAG CCP FIX THE LAG CCPFIX THE LAG CCP FIX THE LAG CCPFIX THE LAG CCP Hope that gets their attention.
Sylthi Minmatar Coreward Pan-Galactic	Posted - 2006.09.19 12:13:00 - [269] - Quote Originally by: Grez The server's cost a lot to run remember. It's not cheap to host 70 dual-core machines, they take up a lot of power and bandwidth. For the kind of money we are talking about they should very easily be able to afford their own backbone sat link. At that point they shouldn't be paying ANYONE for bandwidth, in fact others would be coming to CCP to use THIER bandwidth. Originally by: Grez Not to mention they're buyings tons of very expensive hardware to get TQ running like she should. I think its safe to say that by far their biggest "new hardware" expense of late has gone to China to set up a new market rather than fixing the market they already have. Originally by: Grez They also have staff that they have to pay, plus they get taxed. I was taking both of these factors into consideration in my cost of doing business quote figures. Originally by: Grez You're forgetting all the tiny parts. I honestly don't see what. Originally by: Grez And I'd guess a rather large portion of extra revenue acuired by CCP goes towards EVE itself, in the form of future upgrades, more staff to work on the game, etc. How is this any different from the main topic we are already talking about? Originally by: Grez Posting 2/3 times a day stating how CCP sucks, and how you demand service, is not doing anything. I agree with you 100% here. 2-3 posts per day from me and dozens of other users in crisis certainly does not seem to be doing anything. Originally by: Grez They are AWARE of the issues, and aware of the lengthy petition ques, and they are working on it Again, I agree with you 100% that they must be AWARE of the issues. I just don't believe they are taking them NEARLY seriously enough. If they were, we wouldn't be in this mess to begin with. Originally by: Grez - that's far more than some other companies would do. Third time, agree with you 100%. I am SURE there are SOME companies that are worse than CCP when it comes to performance and support. It has just never been my displeasure to do business with any of them. But, I also KNOW that there are LOTS of companies that are FAR BETTER than CCP when it comes to performance and support. And therein lies my true concern and terror: That these other companies are going to overtake Eve (a game I have LOVED for years) and pass it into obscurity and eventual extinction simply because CCP administraton refuses to run the company more professionally. Originally by: Grez The squeeky wheel's been heard, calm down and wait like everyone else has too. Is there really any other choice? Thanks to you as always Grez for seeing to the maintinence of my bloodpreasure. * *
Enkilil	Posted - 2006.09.19 12:14:00 - [270] - Quote Well also, you don't want to forget the overhead involved... Advertising alone must take quite a considerable chunk of that, all promotional stuff they do, even the Eve-Fanfest must be costing them a lot. It's a great game and it's worth it. You have to spend a bit to get it back. This is a business, like any other. Simple as that. I really don't see how debating what CCP does with their income is really solving anything, tho. Scrutinizing thier finances and how they spend it isn't going to make the lag go away, and certainly isn't going to get anything fixed faster than it is. I love you all! ;)

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