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Vanderpelt Caldari BIG Fountain Alliance	Posted - 2006.08.04 13:33:00 - [1] To all I am the person who is charged with trying to run the BIg Sales shop and i will be the first to admit that at times i have got things wrong, however i would like to think that i have got things right more than i have got them wrong. However one of the biggest problems that i have been faced with is our Hacs, now i dont want to start a flame war abou the current positon on the prices of these ships, my concern is the fact that we have been loosing money on them. In fact a lot of money, if i was to guess it would be around 1.2b per week. Therefore i have made the decision to increase our price, but it was only to our new customers, i was convinced by many that we had to "honour" our previous commitments. However i disagree, as all this does is punish us, and i have tried to find ways to address this and in the end all i am left with is two choices, 1) Raise the price for all orders, both current and old. 2) or remove the Hacs form Big Sales alltogether. Now i have considered these two and which one is better for our "honour", well i have decided that option 1 will be the best course. Therefore as of now our prices on our prodcuts will move up and down with the market (but more than always delayed for a while to see the trend). I am sure that there will be many that will want to flame me for this and that Big is out to get more ISK, my answer to this is simple, YES. Why should we not? there are many builders in EVE who know how hard it can be to get a production process working in a smooth manner. Why should we not get top dollar for our work? So to conclude, i am willing to talk to anyone about this matter in game, i will try to keep a dialogue open here as much as i can, however i have to remember that there is real life from time to time. My door (or pod comms channels) are always open, i have talked to people during sieges, chases and missions (hmm maybe shouldnt have said that part), fly safe all. Vanderpelt Head of Big Sales
Jenny Spitfire Caldari LoneStar Industries Veritas Immortalis	Posted - 2006.08.04 14:09:00 - [2] Will they be cheaper than the massive HAC stock in market at Nonni and her regional area? ---------------- Cruelty is God's way of showing kindness.
Gaius Sejanus Gallente Federal Navy Academy	Posted - 2006.08.04 16:34:00 - [3] You were selling HACs for below production cost, when they are typically quadruple cost on the market? How...odd.
Caroglac Amarr The Arrow Project The ARR0W Project	Posted - 2006.08.05 11:10:00 - [4] the "loss" your claiming is realy a "loss" only becouse your not making as much profit as you potentialy could make if you sold based on some random "market average" why would somone buy from BIG if they could easily and quickly get the same product in jita/nonni or another hub for the same price? lol, hope this doesnt hurt your sales volume.
Ronyo Dae'Loki Aliastra	Posted - 2006.08.05 19:25:00 - [5] Originally by: Caroglac the "loss" your claiming is realy a "loss" only becouse your not making as much profit as you potentialy could make if you sold based on some random "market average" why would somone buy from BIG if they could easily and quickly get the same product in jita/nonni or another hub for the same price? lol, hope this doesnt hurt your sales volume. He didnt say that they were going to be at market price just that they would not be artificially frozen really far below it. -------------
Hellspawn01 Amarr	Posted - 2006.08.06 14:56:00 - [6] HACs are gone from your website atm. I would really like to know how you can loose money with those sales. Ship lovers click here
Heikki Gallente Wreckless Abandon	Posted - 2006.08.07 07:40:00 - [7] Originally by: Vanderpelt Therefore i have made the decision to increase our price, but it was only to our new customers, i was convinced by many that we had to "honour" our previous commitments. IMHO, if the old customers have not already sent you ISK, and if in practice they have been allowed to cancel their pre-order, it is justifiable that you raise the prices to match the current market situation. Otherwise it is always lose-lose Reckon there is only two practical models: 1) Customers send their ISK when they order, and will get the ship at state price no matter how the market changes -> neither side can't back up from the agreement 2) Customers just reserver ship and can cancel it at later date -> both sides should be able to back out from the pre-agreement Otherwise, the seller is always at losing side (everyone makes order, and will only buy the ship if the market situation is favourable). -Lasse
Vanderpelt Caldari BIG Fountain Alliance	Posted - 2006.08.07 13:06:00 - [8] Originally by: Hellspawn01 HACs are gone from your website atm. I would really like to know how you can loose money with those sales. That is easy sell something a lot less than the current rate for any number of reasons. Which in our case was a ship for 68m (our price) and the market price of 245m Van
Vanderpelt Caldari BIG Fountain Alliance	Posted - 2006.08.07 13:06:00 - [9] Originally by: Jenny Spitfire Edited by: Jenny Spitfire on 04/08/2006 14:27:28 Will they be cheaper than the massive HAC stock in market at Nonni and her regional area? I mean cheaper as in Naga style pricing i.e. a bit cheaper than market price. Ours will sell at 195m which is around 50m cheaper. Van
Vanderpelt Caldari BIG Fountain Alliance	Posted - 2006.08.07 13:14:00 - [10] Originally by: Heikki Originally by: Vanderpelt Therefore i have made the decision to increase our price, but it was only to our new customers, i was convinced by many that we had to "honour" our previous commitments. IMHO, if the old customers have not already sent you ISK, and if in practice they have been allowed to cancel their pre-order, it is justifiable that you raise the prices to match the current market situation. Otherwise it is always lose-lose Reckon there is only two practical models: 1) Customers send their ISK when they order, and will get the ship at state price no matter how the market changes -> neither side can't back up from the agreement 2) Customers just reserver ship and can cancel it at later date -> both sides should be able to back out from the pre-agreement Otherwise, the seller is always at losing side (everyone makes order, and will only buy the ship if the market situation is favourable). -Lasse Which is a much better way of running it to be honest, long learning curves for the win

WhiskeyDP	Posted - 2006.08.07 13:28:00 - [11] Edited by: WhiskeyDP on 07/08/2006 13:29:25 changing on a price u already agreed on is bad imo, but u have been selling for too low price but u should honor the deals(orders) that u have and adjust ur prices for new costumers. in the end its ofc ur call and u opted for nr1 however i think nr2 would have been better. honor ur current deals and when ur bpo's get avaible again u set price after that regards DP edit: but on some ships i would guess u have like 7 months if not even longer waiting list? ================== === wts BPC's - check my bio. Best Collection ingame?
Erfnam Time Cube Syndicate Daikoku Trade Syndicate	Posted - 2006.08.07 14:44:00 - [12] Up the price on all orders, but give the first part of the queue (1-3 months) the option of sending isk immediately to lock in at the original price. This would give you a nice isk injection to earn a profit on before the ships are delivered. Recruiting Casino - Monitor Thread
Dark Shikari Caldari Imperium Technologies Firmus Ixion	Posted - 2006.08.07 15:00:00 - [13] NAGA changes prices after they are agreed on, so I think this is perfectly reasonable for BIG also. Just price your ships somewhat below market and they'll continue to sell fine. --Proud member of the [23]-- -WTS Heavy Electron II, 100mn AB II
Jenny Spitfire Caldari LoneStar Industries Veritas Immortalis	Posted - 2006.08.07 22:12:00 - [14] Is there a way to pay extra to jump queue? ---------------- Cruelty is God's way of showing kindness.
Vanderpelt Caldari BIG	Posted - 2006.08.07 22:50:00 - [15] Originally by: Jenny Spitfire Is there a way to pay extra to jump queue? there are allways ways, you just need to know the right "buttons" Van
Vanderpelt Caldari BIG	Posted - 2006.08.07 22:50:00 - [16] Originally by: WhiskeyDP Edited by: WhiskeyDP on 07/08/2006 13:29:25 changing on a price u already agreed on is bad imo, but u have been selling for too low price but u should honor the deals(orders) that u have and adjust ur prices for new costumers. in the end its ofc ur call and u opted for nr1 however i think nr2 would have been better. honor ur current deals and when ur bpo's get avaible again u set price after that regards DP edit: but on some ships i would guess u have like 7 months if not even longer waiting list? As i said earlier we have tried this for the last 4 months, and it has lost us 14b isk, this is a ludicrous amount of isk and could have got us any number of new toys, and as has been stated there has been no "securing" at this price, therefore i have opted to change it. Plus i could make my cerbs 300b each, but the queue is such that wouldnt change until 2007, therefore i needed to do something to improve our profit margins, but still serve our customers. But as i said i am around to argue with in game van
JP Moregain Gallente	Posted - 2006.08.08 16:45:00 - [17] There would appear to be a market for futures on input materials for large manufacturers. While you could always buy the inputs at the time of pricing the HAC to "lock in" profits, this of course creates a huge capital investment in materials for a long period (your 'cost of carry') which can more than offset the benefits. Your friends at Moregain Guaranty Trust will be looking into creating solutions for this issue. JP "In JP We Trust, All Others Require Collateral..."


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