Pages: [1] 2 :: one page |
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Author |
Thread Statistics | Show CCP posts - 15 post(s) |
Alexis Antollare
Helion Production Labs Independent Operators Consortium
6
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Posted - 2014.09.08 11:58:00 -
[1] - Quote
I'm accessiing SiSi via Mac and the client update continues to error out and show as "unsucessful" I get a fairly long error message. Can anyone help? CCP? |
Alexis Antollare
Helion Production Labs Independent Operators Consortium
6
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Posted - 2014.09.08 11:58:44 -
[2] - Quote
I'm accessiing SiSi via Mac and the client update continues to error out and show as "unsucessful" I get a fairly long error message. Can anyone help? CCP? |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.09 15:49:00 -
[3] - Quote
Can you give me the log? EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.09 15:49:25 -
[4] - Quote
Can you give me the log? |
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Bienator II
madmen of the skies
2818
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Posted - 2014.09.09 19:30:00 -
[5] - Quote
CCP Atropos wrote:Can you give me the log? how much you pay? eve style bounties (done) dust boarding parties imagine there is war and everybody cloaks - join FW |
Alexis Antollare
Helion Production Labs Independent Operators Consortium
6
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Posted - 2014.09.10 11:45:00 -
[6] - Quote
Soooo.... I loaded up the SiSi launcher this morning to get the extensive log error file.... and now the patch is updating and installing. It's slow... but thats normal. And now I'm able to log in and play.
So I'm not sure what changed between yesterday and today... but Thank you! |
Alexis Antollare
Helion Production Labs Independent Operators Consortium
6
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Posted - 2014.09.10 11:45:55 -
[7] - Quote
Soooo.... I loaded up the SiSi launcher this morning to get the extensive log error file.... and now the patch is updating and installing. It's slow... but thats normal. And now I'm able to log in and play.
So I'm not sure what changed between yesterday and today... but Thank you! |
Don Pera Saissore
7
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Posted - 2014.09.10 20:43:00 -
[8] - Quote
CCP Atropos wrote:Can you give me the log?
I mailed you mine, i believe this is the same issue. |
Don Pera Saissore
15
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Posted - 2014.09.10 20:43:40 -
[9] - Quote
CCP Atropos wrote:Can you give me the log?
I mailed you mine, i believe this is the same issue. |
Ocih
Space Mermaids Somethin Awfull Forums
733
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Posted - 2014.09.11 05:31:00 -
[10] - Quote
I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. |
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Ocih
Space Mermaids Somethin Awfull Forums
810
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Posted - 2014.09.11 05:31:43 -
[11] - Quote
I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.11 10:34:00 -
[12] - Quote
Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.11 10:34:00 -
[13] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.11 10:34:53 -
[14] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. |
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Don Pera Saissore
7
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Posted - 2014.09.11 12:28:00 -
[15] - Quote
CCP Atropos wrote:Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. http://pastebin.com/FrNJeEXq |
Don Pera Saissore
15
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Posted - 2014.09.11 12:28:57 -
[16] - Quote
CCP Atropos wrote:Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. http://pastebin.com/FrNJeEXq |
Ocih
Space Mermaids Somethin Awfull Forums
739
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Posted - 2014.09.13 09:03:00 -
[17] - Quote
CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state.
It's in the launcher app data.
EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original,
It's creating a new folder
EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ.
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Ocih
Space Mermaids Somethin Awfull Forums
810
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Posted - 2014.09.13 09:03:07 -
[18] - Quote
CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state.
It's in the launcher app data.
EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original,
It's creating a new folder
EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ.
Pastebin on an exception I get
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.15 17:19:00 -
[19] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. http://pastebin.com/FrNJeEXq This looks like it's some issues downloading a patch; can you clear the cache in the launcher and try again? EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.15 17:19:03 -
[20] - Quote
Don Pera Saissore wrote:CCP Atropos wrote:Don Pera Saissore wrote:CCP Atropos wrote:Can you give me the log? I mailed you mine, i believe this is the same issue. Could you put the whole thing on http://pastebin.com/ it's easier to work out whats going on with all the context. http://pastebin.com/FrNJeEXq This looks like it's some issues downloading a patch; can you clear the cache in the launcher and try again? |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.16 16:30:00 -
[21] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I'm going to throw some debugging into this to see if I can work out what's happening. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.16 16:30:43 -
[22] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I'm going to throw some debugging into this to see if I can work out what's happening. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.17 14:07:00 -
[23] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I've been trying to work out what's happening from the log you posted, and the best guess I can come up with is that you're ending up half updating the launcher. I say this because in the stack trace you provided, the EVE Launcher thinks it's updated (at least partially) which is why the title bar reads "EVE Online Launcher v.2.1.824814" but the operating directory is D:\EVE\launcher\appdata\EVE_Online_Launcher-2.1.655130.win32\launcher.exe ie: the old directory.
Now I don't really understand how this could happen, but I'm going to add in some logging, so that if it happens again, I might get more enlightening log information. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.17 14:07:04 -
[24] - Quote
Ocih wrote:CCP Atropos wrote:Ocih wrote:I'm not getting errors, it just never completes.
I get a download, the bar reaches almost full with just a sliver, says installing but I gave it a long time, it just sat there. Try running as administrator; it could be a permission issue saving state. It's in the launcher app data. EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.655130 is the original, It's creating a new folder EVE/ Launcher/ appdata/ EVE_Online_Launcher-2.1.824814 but the launcher never closes down, the EVE/ eve.exe isn't getting directed to the new folder. If you try and launch from the appdata folder it takes you out of Singularity, back to TQ. Pastebin on an exception I get
I've been trying to work out what's happening from the log you posted, and the best guess I can come up with is that you're ending up half updating the launcher. I say this because in the stack trace you provided, the EVE Launcher thinks it's updated (at least partially) which is why the title bar reads "EVE Online Launcher v.2.1.824814" but the operating directory is D:\EVE\launcher\appdata\EVE_Online_Launcher-2.1.655130.win32\launcher.exe ie: the old directory.
Now I don't really understand how this could happen, but I'm going to add in some logging, so that if it happens again, I might get more enlightening log information. |
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Ocih
Space Mermaids Somethin Awfull Forums
743
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Posted - 2014.09.17 15:53:00 -
[25] - Quote
I just checked again and it's the same thing.
Something else I am seeing, even if I try and download from http://community.eveonline.com/support/download/test-servers/
When I try to do install, the Install button stays gray.
It's doing it with both test and regular install so it's not version related. It's on my end, I just can't figure out what changed. |
Ocih
Space Mermaids Somethin Awfull Forums
810
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Posted - 2014.09.17 15:53:19 -
[26] - Quote
I just checked again and it's the same thing.
Something else I am seeing, even if I try and download from http://community.eveonline.com/support/download/test-servers/
When I try to do install, the Install button stays gray.
It's doing it with both test and regular install so it's not version related. It's on my end, I just can't figure out what changed. |
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CCP Atropos
C C P C C P Alliance
410
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Posted - 2014.09.17 16:24:00 -
[27] - Quote
What shortcut are you using to start the EVE Launcher. As for the installer, check your available disk space perhaps, or clear out any install in that folder already; I don't think it likes to install on an old install. EVE Launcher - Team Special Circumstances |
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CCP Atropos
C C P C C P Alliance
428
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Posted - 2014.09.17 16:24:10 -
[28] - Quote
What shortcut are you using to start the EVE Launcher. As for the installer, check your available disk space perhaps, or clear out any install in that folder already; I don't think it likes to install on an old install. |
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Ocih
Space Mermaids Somethin Awfull Forums
743
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Posted - 2014.09.17 19:06:00 -
[29] - Quote
CCP Atropos wrote:What shortcut are you using to start the EVE Launcher. As for the installer, check your available disk space perhaps, or clear out any install in that folder already; I don't think it likes to install on an old install.
I was able to right click the EVE_Online_Installer_825994.exe and get an Install button and downloaded the client from scratch. (using as admin)
As per the usual, make a shortcut to the desktop, add D:\EVE_Test\eve.exe /server:Singularity but as soon as I add the /server:Singularity it returns to the same problem.
Says Installing, never does. Close it, the bar goes gray, says installing, never does.
It's a permissions problem. I've tried adding shortcuts to all exe files and adding /server:Singularity but no luck. |
Ocih
Space Mermaids Somethin Awfull Forums
810
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Posted - 2014.09.17 19:06:32 -
[30] - Quote
CCP Atropos wrote:What shortcut are you using to start the EVE Launcher. As for the installer, check your available disk space perhaps, or clear out any install in that folder already; I don't think it likes to install on an old install.
I was able to right click the EVE_Online_Installer_825994.exe and get an Install button and downloaded the client from scratch. (using as admin)
As per the usual, make a shortcut to the desktop, add D:\EVE_Test\eve.exe /server:Singularity but as soon as I add the /server:Singularity it returns to the same problem.
Says Installing, never does. Close it, the bar goes gray, says installing, never does.
It's a permissions problem. I've tried adding shortcuts to all exe files and adding /server:Singularity but no luck.
- New Update:
Using the full download from the Singularity, EVE_Online_Installer_825994.exe I went in to bin and launched from there. With the port and IP address aimed at the Singularity server, it took me to test server and I logged in to test server, no update required.
So this is the same problem we get on Tranquility with the launcher and the bin exe direct to EVE as a work around. |
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