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Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Kaz Mafaele
CTRL-Q Iron Oxide.
9
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Posted - 2013.12.03 17:11:00 -
[1] - Quote
After the last round of downtimes done yesterday whenever I try to launch eve i get a blue screen and my computer crashes. This happens whether I hit the play button on the launcher or the exe in bin. I also after reading some on here tried to use the setting button on the launcher and got the same results. I have tried uninstalling and re installing both Eve and the Nvidia Driver and get the same result. Here is the problem report I found.
Description A problem with your video hardware caused Windows to stop working correctly.
Problem signature Problem Event Name:LiveKernelEvent OS Version:6.1.7601.2.1.0.768.3 Locale ID:1033
Files that help describe the problem WD-20131203-0951.dmp sysdata.xml WERInternalMetadata.xml
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode:117 BCP1:FFFFFA800785D010 BCP2:FFFFF8800F212520 BCP3:0000000000000000 BCP4:0000000000000000 OS Version:6_1_7601 Service Pack:1_0 Product:768_1
Let me know if there is any other info i can post that would help. I appreciate any help you guys can give me. |
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CCP Snorlax
C C P C C P Alliance
309
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Posted - 2013.12.03 19:48:00 -
[2] - Quote
Kaz Mafaele wrote:After the last round of downtimes done yesterday whenever I try to launch eve i get a blue screen and my computer crashes. This happens whether I hit the play button on the launcher or the exe in bin. I also after reading some on here tried to use the setting button on the launcher and got the same results. I have tried uninstalling and re installing both Eve and the Nvidia Driver and get the same result. Here is the problem report I found.
Description A problem with your video hardware caused Windows to stop working correctly.
Problem signature Problem Event Name:LiveKernelEvent OS Version:6.1.7601.2.1.0.768.3 Locale ID:1033
Files that help describe the problem WD-20131203-0951.dmp sysdata.xml WERInternalMetadata.xml
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode:117 BCP1:FFFFFA800785D010 BCP2:FFFFF8800F212520 BCP3:0000000000000000 BCP4:0000000000000000 OS Version:6_1_7601 Service Pack:1_0 Product:768_1
Let me know if there is any other info i can post that would help. I appreciate any help you guys can give me.
I found that the crashes from hitting the settings button gave me a different report.
Description The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800748a4e0, 0xfffff8800f1bfa88, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120313-40029-01. Did you install the latest driver? You mention re-installing the driver - just want to make sure you have the latest one.
Have you tried changing to the DX9 setting in the launcher?
Do other games run without issues? Or benchmarks? |
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Kaz Mafaele
CTRL-Q Iron Oxide.
9
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Posted - 2013.12.03 19:56:00 -
[3] - Quote
yep i have direct x 11
no i have not tried that because when i click the settings button on the launcher it also causes my computer to crash. (see second problem report) Is there a way to do this without using the settings button on the launcher?
I have tried running a few other games none of them have crashed so far. |
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CCP Snorlax
C C P C C P Alliance
309
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Posted - 2013.12.03 20:03:00 -
[4] - Quote
Kaz Mafaele wrote:yep i have direct x 11
no i have not tried that because when i click the settings button on the launcher it also causes my computer to crash. (see second problem report) Is there a way to do this without using the settings button on the launcher?
I have tried running a few other games none of them have crashed so far. You can create a shortcut to exefile.exe and add
/triPlatform=dx9 /noconsole
to the command line.
You wouldn't happen to have a DisplayLink driver installed on your machine? If so, try uninstalling that. |
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Kaz Mafaele
CTRL-Q Iron Oxide.
9
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Posted - 2013.12.03 21:15:00 -
[5] - Quote
no luck with Dx9
and I do not have displaylink driver installed or at least search turned nothing up
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CCP Snorlax
C C P C C P Alliance
309
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Posted - 2013.12.03 21:28:00 -
[6] - Quote
Kaz Mafaele wrote:no luck with Dx9
and I do not have displaylink driver installed or at least search turned nothing up
When you say no luck, do you mean that it blue-screens as well? If so, I'm not sure what to try next, other than wait for the next update of EVE. We have a couple of crash fixes in the works, it's possible they may address this issue.
A couple of long shots to try:
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Kaz Mafaele
CTRL-Q Iron Oxide.
9
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Posted - 2013.12.04 16:09:00 -
[7] - Quote
yes i tried adding that command line to the short cut and it still blue screened when i hit play on the launcher
I can also confirm that the last patch did not solve the problem |
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