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Thread Statistics | Show CCP posts - 2 post(s) |
Doorman
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Posted - 2006.01.27 16:28:00 -
[1]
HI
MY friend have try all things sending mail and mail and mail but nothing is happening so his realy angery on the sevice CCP don't have! He have lose 1 mounth now and he tell me he going to quit play EVE if nothing happens realy fast! This is since CCP change his password!
CCP help him out PLS
Conv my main charater in game so we can make this out!
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Eshtir
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Posted - 2006.01.27 22:45:00 -
[2]
Hello Doorman,
You have several options to solve the problem, number one is trying to retrieve your password here. This only works if the e-mail used on teh account creation still exists and works.
Your second option is (if option one didnt help you), to "ask a question" via this form. Give as much details as possible.
I hope this will help you and your friend.
Good Luck
-Eshtir
Yulai, we have a problem! |
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Foomanshoe
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Posted - 2006.01.28 00:20:00 -
[3]
You should also note that you probably wont get updates through to your email for some reason.
Make sure your friend is checking the status of his petition by going to the "My questions" option on the menu here on the forums. I know that was an issue for one of my friends. _______________________________________________ Deadspace For Dead space!
Originally by: Oveur
To the nerfmobile!
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Pelin
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Posted - 2006.01.28 10:12:00 -
[4]
I have a similar issue - how long should i expect the second option to take (upto 6d waiting now )
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Eshtir
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Posted - 2006.01.28 21:46:00 -
[5]
Originally by: Pelin I have a similar issue - how long should i expect the second option to take (upto 6d waiting now )
Your question ends in the same queue as the ingame "other" petitions. if you get auto respons e-mails, thats normal, your are in the queue. It can take a few days till the GM¦s respond to them if theres a heavy load on petitions.
-Eshtir
Yulai, we have a problem! |
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MrJake
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Posted - 2006.01.29 06:05:00 -
[6]
Well its quite painful. I have been waiting 6 days for passsword reset. I resubmitted the form 6 times to be sure and still nothing. But ccp told me it should be instant. sure... Then im told to check my trash folder, which i dont use since i do not sort spam i leave it in my inbox and flush it as it comes in. then they say maybe your spam filter deleted it. My spam filter only tags subject of msg. So no i did not get the email and I petitioned 2 times with the Ask a question without any success. So I can not access my alt char account and have to mine without a hauler. weee. When wil lthis email ever arrive so my normal life can resume damnit.
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Eewec Ourbyni
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Posted - 2006.01.29 08:32:00 -
[7]
Edited by: Eewec Ourbyni on 29/01/2006 08:33:29
Originally by: MrJake Well its quite painful. I have been waiting 6 days for passsword reset. I resubmitted the form 6 times to be sure and still nothing. But ccp told me it should be instant. sure... Then im told to check my trash folder, which i dont use since i do not sort spam i leave it in my inbox and flush it as it comes in. then they say maybe your spam filter deleted it. My spam filter only tags subject of msg. So no i did not get the email and I petitioned 2 times with the Ask a question without any success. So I can not access my alt char account and have to mine without a hauler. weee. When wil lthis email ever arrive so my normal life can resume damnit.
Let me get this straight, instead of going to "My petitions" or whatever it's called on the support site and updating it with a request for an update... you submitted a further 6 petitions after the first.... and with all that extra SPAM to the devs work queue your wondering why it's taking them longer to sort through all those petitions.....
EDIT: not oyu said resubmitted 6 times... so edited to show 6 not 5 pieces of spam.
This is a sig...
-- You think this guys post is nuts.... you should see his bio --
... good, ain't it! |
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