Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 [16] 17 18 19 20 .. 27 :: one page |
|
Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Spiro Tass
|
Posted - 2010.06.29 15:00:00 -
[451]
I wonder how many people quit due to the last episode and how many will quit due to this one?
|
Azaylea
|
Posted - 2010.06.29 15:00:00 -
[452]
LMAO i notice none of you complain when 90% of daily downtimes have the server back up 20 minutes or more earlier than expected.
|
viper99991
|
Posted - 2010.06.29 15:01:00 -
[453]
Originally by: joe hamil
Originally by: Mylena Gnarn
Originally by: TheTravler
EULA states CCP does not have to reimburse you anything cor downtime
You may want to read that EULA again... Pay close attention to item #14...
In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less.
so you are to be refunded a huge whopping ~$0.03 for the hour or so downtime,
LOL I want my $0.03 now lol I mean now I need the cash lol to buy somthing im three cents short on.
|
Idgarad
Minmatar The Black Dragoons Dragoon Federation
|
Posted - 2010.06.29 15:01:00 -
[454]
A suggestion to CCP that may quell some players:
For any downtime I would suggest taking the median cost of a PLEX and simply credit characters the equivalent amount of ISK for the downtime.
If a PLEX is (for easy math) 300,000,000 ISK (I know they aren't but lets keep the math simple) for 30 days that, in hours is roughly (23*30= 690 hours)or apx 434782.61 ISK per hour. Every time the downtime exceeds the estimate simply credit the character with the highest skill points on an account that amount. There, everytime you miss your ETA you fairly compensate players directly and porportionally for unintented downtime.
You could, based on the nature of the outage throw in a multiplier. For instance x1.0 for the first hour, x2.0 for the second hour, etc.
From a transactional standpoint is isn't hard so long as you have a function\proc for adding an ISK transaction and can be applied as the last SQL transaction before accepting connections. Idgarad says: "The Path to a good life is paved in misfortune. We tread upon misfortune to see value in what is good."
|
ScaredYou DK
|
Posted - 2010.06.29 15:01:00 -
[455]
Edited by: ScaredYou DK on 29/06/2010 15:00:57
Originally by: Janus Prospero Please remember: 'most' of the 'complainers' bad-mouthing CCPs efforts are your pool-boys, truck drivers, fast-food employees, and various other non-technical job functions that just like to game. Some are slightly more technologically skilled and most likely work the floor in tv sales at best buy, sears, and such... They have no idea what it takes to manage something of this scale...
CCP, you can now give me 100mil iskies for saying what you really wanted to say! LOL
And some do know how much it takes to manage something this scale.. and much much bigger Used to work for in the team who manages one of the blizzard server groups in europe
|
Lienzi
|
Posted - 2010.06.29 15:01:00 -
[456]
Finally!!!!
|
Lederstrumpf
|
Posted - 2010.06.29 15:01:00 -
[457]
Originally by: Jimmina I would like to know who does the ETA estimates for CCP.
The downtime is always way, way longer than anticipated. Maybe throwing in a variable like 1.5 in front of the equation would save a lot of customer angst.
That'd still be guessing. Point here is do do some statistics, proper QA, and most of all: Ask your employees.
I've been in situations where corp managers set dates to get some major internal software updates done without even asking in advance whether there'd be enough system admins available. Corp managers are to get remembered they're the one responsible for having good quality assurance people in place. And QA for sure does apply to internal procedures, too!
A company which fails to give proper estimates over and over again is loosing business credibility. When it comes to your credibility, your whole company performance is at stake.
|
Shampka
|
Posted - 2010.06.29 15:01:00 -
[458]
Yeah Im not cool with this extensions of down time. Might aswell tell us... "hey just come back tomorrow. K? Dont bother checking your client's ability to connect every 10-15mins after the supposed end of down time."
I'm really not cool with that. Because like someone here said, we're actually paying money for this. I cant just push a button to "create" isk. I practically have to "work" in game or do productive things that will give me ISK. So... how should i feel about the fact that I'm still losing real money, but I'm not making any ISk in game?
Especially in the early stages of a character's "career" making ISk is more difficult.
|
Syncaidius
|
Posted - 2010.06.29 15:01:00 -
[459]
Edited by: Syncaidius on 29/06/2010 15:02:59 Edited by: Syncaidius on 29/06/2010 15:01:18
Originally by: Mylena Gnarn
Originally by: TheTravler
EULA states CCP does not have to reimburse you anything cor downtime
You may want to read that EULA again... Pay close attention to item #14...
In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less.
You missed the "CCP's obligations to provide access to and use of your Account" part out when you also read it Mylena. CCP are not obliged to provide access to your account during downtimes.. you should know that by now.
|
Ivanna Nuke
Gallente Kierax
|
Posted - 2010.06.29 15:02:00 -
[460]
But then who was phone to a stick of a cheesecake?
Perhaps more spoons are pig like on the oceanic turtle domain of a forgotten peanut?
|
|
Lighthill
Caldari
|
Posted - 2010.06.29 15:03:00 -
[461]
Underestimate and over deliver!!! Please learn. "It's the puppet's dream, being human." - Gibarian |
Blod Clot
|
Posted - 2010.06.29 15:03:00 -
[462]
Why not complain about people complaining? That will pass some time.
|
Im easy123
|
Posted - 2010.06.29 15:03:00 -
[463]
I wonder if that guy ever went to work or prolly at home ****ting his pants and smearing it all over the walls
|
Ltgould
Caldari BLAZIN SHAD0WS
|
Posted - 2010.06.29 15:03:00 -
[464]
If CCP did it like this would people be happy then. (Extended downtime on June 29th 2010 for deployment of the Tyrannis 1.0.2 patch. Downtime will start at 11:00 UTC and is expected to be completed by tomorrow :)
|
smokeydapot
|
Posted - 2010.06.29 15:03:00 -
[465]
It's offical this thread is bigger that the extended DT thread keep it up CCP still loving the tears while i pew pew some randoms on SISI
|
Harry Eyeball
|
Posted - 2010.06.29 15:03:00 -
[466]
So lets talk tacos and how good they are for the soul ,,,, ill start ,,,, when a taco is crunched in the woods can you hear the cheese hit the ground ?
|
Scott987
|
Posted - 2010.06.29 15:03:00 -
[467]
Originally by: Jarod Hawke
Originally by: Scott987 .
kinda hope you get hit with the ban stick.
Why is that? because i offer a founded opinion about something instead of your whining at other users who have a serious opinion about something..
Get a life kid
I saw no merit to your opinion. Except to complain and complain about unexpected problems.
I have a life, but it seems yours is on EvE, have fun with that.
|
Avenger1
|
Posted - 2010.06.29 15:03:00 -
[468]
Are we there yet? Are we THERE yet? Are we therrrrrrre YET?
good old Fodder.
|
Boer'd
|
Posted - 2010.06.29 15:04:00 -
[469]
Originally by: Janus Prospero Please remember: 'most' of the 'complainers' bad-mouthing CCPs efforts are your pool-boys, truck drivers, fast-food employees, and various other non-technical job functions that just like to game. Some are slightly more technologically skilled and most likely work the floor in tv sales at best buy, sears, and such... They have no idea what it takes to manage something of this scale...
CCP, you can now give me 100mil iskies for saying what you really wanted to say! LOL
You couldn't be more wrong! I have 45 years experience with IT for fortune 500 companies. Never in my entire career were my customers subjectet to the constant missed deadlines and vacumn of information about the 'occassional' problems that should be expected.
CCP really sucks at quality control, estimation of time/complexity of installations, and most importantly, the communication that should apply when problems are encountered.
|
Orangebeardo
|
Posted - 2010.06.29 15:04:00 -
[470]
Originally by: bullzeye101
Originally by: Orangebeardo
Originally by: bullzeye101 Just once I'd like to see CCP have a expected downtime and stick to it....Here's a hint if you constantly run 200 to 300% over time, increase your initial down time forcast.
P.S.. CCP, you should probably replace the person responsible for the terrible estamites!!!!
or at least make him fear for his job if hes wrong again
yea thanks person number 300 for saying this... again. CCP does their best in trying to get the server back up. They can't see into the future and see when its going to be back up
ok let me tell you how estamites work in the real world since you obviously have no clue....what you do is look at what you need to do then look at past data of how long similar thing took you then ad aboy 25% for unfoseen complications.. dont get me wrong im cure that the programmers are hard at work and i in now way blame them for keeping it down so long ..but i do blme the ignorant imbasil that keeps giving out forcasts that they cannot historicaly keep......furthormore ppl will keep saying it untill they get the point and they have yet to so it will keep being said
Ok what i should have said was they can't see exactly when the servers go back up, they are just guesses. And im sure they try to be as accurate as possible, CCP just have a lot of "unfoseen complications." as you put it. lets just hope the servers go back up soon and play sum EVE =D
|
|
SELKERUS
|
Posted - 2010.06.29 15:04:00 -
[471]
To all those who say " get a life!" or "stop whineing, ccp isnt perfect" blah blah blah
No, but then this patch is (should be) a process. Just that, not a problem but a series of actions that can be quantified and estimated.
What do you think the test server is for? Is it possibly a place where upcoming patches can be deployed and bug fixed? Why is it difficult? Two servers, similar in all respects, one live, one for testing. You make changes to the test server until you get it working, then...and this is quite straightforward(?)...you apply those (tested) changes to the live server.
Really, in principle, it is a pretty good ( and an industry tried and tested) method.
My tip? Pay some money and employ someone who knows how to manage this kind of thing. Of course, if these **** ups dont affect your bottom line, then just carry on being inept. After all, if it doesnt hurt you financially, why fix it?
|
Sister Megarea
Atlas Incorporated
|
Posted - 2010.06.29 15:04:00 -
[472]
Originally by: Mylena Gnarn
Originally by: TheTravler
EULA states CCP does not have to reimburse you anything cor downtime
You may want to read that EULA again... Pay close attention to item #14...
In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less.
You may want to brush up on your own reading skills:
12 NO WARRANTIES The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
(Emphasis (bolding, underlining) added by me)
|
ZOGYBOY
|
Posted - 2010.06.29 15:04:00 -
[473]
Ok, so it's 2 minutes past 15:00 UTC, where are the excuses or the time addition dear CCP? Do we get another prototype good for nothing ship for this? lol
|
Kalhan
Amarr Shadow1One
|
Posted - 2010.06.29 15:04:00 -
[474]
Originally by: Jarod Hawke Edited by: Jarod Hawke on 29/06/2010 14:57:14 Edited by: Jarod Hawke on 29/06/2010 14:54:19 I've been working more than 12 years in a professional IT environment and if I would perform like CCP is performing with the continuous postponing of uptime I would have not made it through the 1st year.
It is very clear to me that the programming code and database structure of EVE must be like italian spaghetti because there is no other way at all any IT staff could get away with the amateurism CCP is displaying wit every, every single small, big or bigger patch or update.
I seriously suggeest making a career change guys.. maybe try to find a job in a small 5 man business or something. Maybe that is without your comphrehension. Good thing is this is just a funny game isn't it.. If EVE would be a serious IT application/environment in a serious company, say pharmaceitical industry or health care... The horror of even imagining it.
Oh and thanks but no thanks for your pathetic excuse for compensation of 2 1/2 days of dt i'd estimate.. skillpoints for highest SP char... yah.... wonderul as if i need them on that one. Better give me 2 more days on my account suckers.
lol this guy is funny. other indeusties use completely different IT models. Not only that but they don't get updated half as much. Most still use code and servers that have been there for years. using just text and a database setup that works for them. The server calculations that is takes to track and save where all suers online are in 3D space over serveral nodes would completly blow any health care network up. I think its time you update yourself your far behind, 12 years is decades in the IT world. Your knowledge is out of date.
Besides if you don't like the way its being run why are you here?
|
Mylena Gnarn
|
Posted - 2010.06.29 15:05:00 -
[475]
Originally by: joe hamil
so you are to be refunded a huge whopping ~$0.03 for the hour or so downtime,
For the usual daily downtime, yes, but not really worth pushing for. Multiply that by over 30 and you're almost up to a dollar. Now multiply that by several thousand accounts and you'll see that giving us a skill point pool (as of yet still of undisclosed size)that doesn't cost anything saves CCP money they would have to spend if they gave us what we're entitled to.
|
Damion Rayne
Gallente Dark-Rising IT Alliance
|
Posted - 2010.06.29 15:05:00 -
[476]
First off guys, Learning Skills removed? What the hell..
Secondly, yeah, the skill point thing is missing from the patch notes as was on SiSi this morning..so stop crying...
|
Kebal Indy
|
Posted - 2010.06.29 15:05:00 -
[477]
Personaly i have not seen CCP met a deadline yet for a patch. I am not saying they are doing a bad job as updating code is by no means an easy task and unforeseen issues do arise.
But..
Maybe instead of giving ETA's like they do atm, maybe they should work with 4 hours time slots. So simple typo corrections etc get 1 time slot so ETA is 4 hours of DT. simple patches 2 time slots so 8 hours DT etc etc. That way the ETA may be a tad easier to work out and no one minds the servers being up BEFOR the ETA.
just my 0.01 isk worth.
|
Jarod Hawke
Gallente
|
Posted - 2010.06.29 15:05:00 -
[478]
Originally by: Scott987 .
kinda hope you get hit with the ban stick.
Why is that? because i offer a founded opinion about something instead of your whining at other users?oh wait, nvm i understand.. you have no clue what i'm talking about prolly.. so it's cool.. 14 years old eh? DW, once you grow up, work a bunch of years in your life you migh have a clue.
|
Pu Chi
|
Posted - 2010.06.29 15:05:00 -
[479]
Edited by: Pu Chi on 29/06/2010 15:05:34
Originally by: Jarod Hawke Edited by: Jarod Hawke on 29/06/2010 14:57:32 I've been working more than 12 years in a professional IT environment and if I would perform like CCP is performing with the continuous postponing of uptime I would have not made it through the 1st year.
It is very clear to me that the programming code and database structure of EVE must be like italian spaghetti because there is no other way at all any IT staff could get away with the amateurism CCP is displaying wit every, every single small, big or bigger patch or update.
I seriously suggeest making a career change guys.. maybe try to find a job in a small 5 man business or something. Maybe that is without your comphrehension. Good thing is this is just a funny game isn't it.. If EVE would be a serious IT application/environment in a serious company, say pharmaceitical industry or health care... The horror of even imagining it.
Oh and thanks but no thanks for your pathetic excuse for compensation of 2 1/2 days of dt i'd estimate.. skillpoints for highest SP char... yah.... wonderul as if i need them on that one. Better give me 2 more days on my account suckers.
lol, this is just plain bs.
|
Edit Man
|
Posted - 2010.06.29 15:05:00 -
[480]
I do find it funny that they never seem to get the time right, did they never learn to count in school
|
|
|
|
|
Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 [16] 17 18 19 20 .. 27 :: one page |
First page | Previous page | Next page | Last page |