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API key: failed to generate a new one - by Draal Archer

Sun, 10 Aug 2009 02:22:00 +0000

Same Messg for my secondary account. Gaaa! Not sure what info to post.

API key: failed to generate a new one - by Chu Rai

Sat, 9 Aug 2009 23:04:00 +0000

Failed to generate new API key. Please try again.

(Violation of PRIMARY KEY constraint 'pk_apiKeys'. Cannot insert duplicate key in object 'dbo.apiKeys'.)

Cleared cache, checked Firefox and IE, tried multiple chars and several corpmates having the same issue.

API key: failed to generate a new one - by xo3e

Sat, 9 Aug 2009 23:01:00 +0000

same error message =\. cant get my api key

Quote:
Failed to generate new API key. Please try again.

(Violation of PRIMARY KEY constraint 'pk_apiKeys'. Cannot insert duplicate key in object 'dbo.apiKeys'.)

API key: failed to generate a new one - by Thuseas

Sat, 9 Aug 2009 20:54:00 +0000

when this will be fixed? i have two paying accounts and in both of them the api keys are not working , all my friends accounts are working correcly using evemon. how much time does it take to make a hotkix? and on the other hand, i don t mind if the server goes downtime for a week to fix the problem, but to learn of the problem on my own and trying to understand what i did wrong is really annoying. we are your customers you have an obligation to inform as with an e-mail or something

( blablbabla you may experience an api key mulfuction we are sorry for incovenience.) this is the right thing to do if you want good customer-corp relations.

API key: failed to generate a new one - by Selenica Draper

Sat, 9 Aug 2009 16:18:00 +0000

LOL now my account is having the same problem.

API key: failed to generate a new one - by Luloah

Sat, 9 Aug 2009 09:46:00 +0000

I get this too
"Failed to generate new API key. Please try again. "

Cleared my cache / cookies, tried different browsers.
Nothing works on one of my accounts.

The oldest account i have works fine, and gives me all the API key i like.
Both are active accounts and not trials.

API key: failed to generate a new one - by lilkuyote

Thu, 7 Aug 2009 22:04:00 +0000

Originally by: Kikarashi NeSin
Edited by: Kikarashi NeSin on 07/08/2008 21:25:56
I have cleared my Cache and I still get the same error message, BUT if I log in with my Trial account I can get a New API, I still think its because I bought the premium account thru STEAM.

I'm in the same boat. I also purchase this on Steam, and haven't been able to get my APIKey. It always says "Failed to generate new API key"

API key: failed to generate a new one - by Kikarashi NeSin

Thu, 7 Aug 2009 21:25:00 +0000

Edited by: Kikarashi NeSin on 07/08/2008 21:25:56
I have cleared my Cache and I still get the same error message, BUT if I log in with my Trial account I can get a New API, I still think its because I bought the premium account thru STEAM.

I have also bug reported and Petitioned this and still NO response on what the problem is or how to fix it, all in all I really belive its a Datbase issue with EO.

Also as you can see my pic still dosent show in the forums definatly a DB issue

API key: failed to generate a new one - by Skipdog

Thu, 7 Aug 2009 16:46:00 +0000

I've had this error for 2 days and I tried going directly to the API page and nothing seems to work. I even put in a petition 2 days ago and have still heard nothing. This is ridiculous.

API key: failed to generate a new one - by Brat Valve

Mon, 7 Jul 2009 17:20:00 +0000

This is to all of you still having problems with the API site.
It's possible that you have the API site bookmarked and click on it to use it. I did that too and the following helped, go here:

http://myeve.eve-online.com/api/

Do not use a bookmark that looks like this:

http://myeve.eve-online.com/api/default.asp?sid=252812881

HTH.

API key: failed to generate a new one - by CCP Lingorm

Mon, 7 Jul 2009 10:39:00 +0000

If you are having problems generating a new API Key please please please file a bug report with your dxdiag report and include in the description the browsers (Name and version) that you have tried.

We are having little luck duplicating it internally and the more information you can give us the better so we can track down a set of common variable or reproduction steps.

Thanks.

CCP Lingorm
CCP Quality Assurance
QA Engineering Team Leader

Originally by: Lord Fitz
Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.

API key: failed to generate a new one - by iyammarrok

Sun, 6 Jul 2009 09:07:00 +0000

i have tried using IE and Firefox... Tired clearing Cache, tried waiting... lol

still getting "Failed to generate new API key, please try again..." every time i try to log into the API page.....

i cannot think of anything else to try... as i mentioned earlier this isn't a universal problem... my bro has had no problems whatsoever...

any idea on when this is going to be fixed?

cheers peeps...

API key: failed to generate a new one - by 01101110

Sat, 5 Jul 2009 00:14:00 +0000

I wish I was that lucky. 3 computers, 2 different OS and 2 browsers on each. Cleared all private data/cache/cookies etc and still no joy. the only thing I haven't tried is a complete reinstall of a browser or a different browser (FF & IE) and the account is active...
This has me stumped, bug report filed, now just sitting back to see what happens and will revert back to the old method of skill checking...log on, note length of skill, manually calculate finish time and put a 'sticky note' on the monitor

Originally by: Y Berion
I was getting that "failed to generate API..." message even after clearing all private data in Firefox. Then I tried IE (I dont remember last time Ive started it), and - it works just fine.

API key: failed to generate a new one - by Y Berion

Fri, 4 Jul 2009 15:32:00 +0000

I was getting that "failed to generate API..." message even after clearing all private data in Firefox. Then I tried IE (I dont remember last time Ive started it), and - it works just fine.

API key: failed to generate a new one - by RaTTuS

Fri, 4 Jul 2009 13:09:00 +0000

1) clear cookies for eve-online.com
2) login
3) goto api page
....
does that fail ?

n) ???
n+1) profit
--
BIG Lottery, BIG Deal, InEve,
USERPROFILE

API key: failed to generate a new one - by Telanura Swiftrunner

Fri, 4 Jul 2009 12:43:00 +0000

now every time i try to log into the page to copy my API key i get a Failed to generate API key error message....

any ideas when this might be fixed?

API key: failed to generate a new one - by Inmuxis

Fri, 4 Jul 2009 11:03:00 +0000

Originally by: CCP Lingorm
If you are still having problems getting character information please remember that we fixed the bug that allowed inactive accounts to use the API.

So if your account is inactive you will not have access to the API. If you have an active account and are still have issues please file a bug report with as much information as possible.

Cheers.

Account is active. I did send a bug report, but due to EVEMON is a third party aplication, CCP did not give me a solution. I guess I just can wait or access throw XML.

Saludos!!

API key: failed to generate a new one - by CCP Lingorm

Fri, 4 Jul 2009 09:14:00 +0000

If you are still having problems getting character information please remember that we fixed the bug that allowed inactive accounts to use the API.

So if your account is inactive you will not have access to the API. If you have an active account and are still have issues please file a bug report with as much information as possible.

Cheers.

CCP Lingorm
CCP Quality Assurance
QA Engineering Team Leader

Originally by: Lord Fitz
Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.

API key: failed to generate a new one - by Tikitaka

Thu, 3 Jul 2009 21:09:00 +0000

It does not work for me. Even reseting Evemon's Cache not appear to work. However, my other account still working!! lol

Saludos!!

API key: failed to generate a new one - by Delynandir

Thu, 3 Jul 2009 12:07:00 +0000

Cheers Ria - that got it working again

API key: failed to generate a new one - by Ria Sotori

Thu, 3 Jul 2009 10:49:00 +0000

If you are still having issues with Evemon retrieving data on a particular account. I've found the following to work.

(1) Add the character(s) from that account the normal way
(2) Manually go into each malfunctioning character click on the reload icon in the top right corner and select change API Information
(3) Reenter the same API Key

It should force it to uncache and retrieve the character info.

Black Nova Corp PMS Ganksquad
3-1 Odds are the only way Bufoonswarm will fight and they still lose and blame you.

API key: failed to generate a new one - by CCP Sputnik

Thu, 3 Jul 2009 09:32:00 +0000

Edited by: CCP Sputnik on 03/07/2008 09:33:06

Originally by: Telanura Swiftrunner
it may just be EveMon screwing up for me again, but my character is Cached and not updating while my brother's character has never stopped working properly....

i tried to update my API key just in case and evemon says:

"invalid user ID or API key information"

ideas??

guys remember that you have to wait a while before the API Key works:

Originally by: myeve.eve-online.com/api/default.asp
Authentication using this new key may take up to ten minutes to begin working.

Which means you get a error message that the key isn't working if you try it earlier.

Additionally all data in the API is cached which means EVEMon is only updating every hour, don't remember how it is in EVEMon atm. but if EVEMon is showing the correct Skill in training and the correct time for it the connection to the API should be fine.

If you checked all the points and EVEMon is still not running try if you can access your Character page directly:

api.eve-online.com/account/Characters.xml.aspx?userID=[your user ID]&apiKey=[your api key]

and if you get a error here too - I think some of you do, please file a bug report so we have a record about the bug and can test the specific issues.
__________________________
CCP Sputnik
CCP Quality Assurance
QA Engineering Software Engineer

API key: failed to generate a new one - by Railena

Thu, 3 Jul 2009 09:27:00 +0000

Same here

"Failed to generate new API key, please try again..."

API key: failed to generate a new one - by RaTTuS

Thu, 3 Jul 2009 09:26:00 +0000

the API will return character info only if that account is active

--
BIG Lottery, BIG Deal, InEve,
USERPROFILE

API key: failed to generate a new one - by Inmuxis

Thu, 3 Jul 2009 09:13:00 +0000

Same here.

I have 2 accounts, one works fine and the other cannot import skills... weird.

Saludos!!

API key: failed to generate a new one - by Telanura Swiftrunner

Thu, 3 Jul 2009 08:27:00 +0000

it may just be EveMon screwing up for me again, but my character is Cached and not updating while my brother's character has never stopped working properly....

i tried to update my API key just in case and evemon says:

"invalid user ID or API key information"

ideas??

API key: failed to generate a new one - by Yasmine Ayana

Thu, 3 Jul 2009 05:50:00 +0000

still not working for me

API key: failed to generate a new one - by ZephyrLexx

Wed, 2 Jul 2009 21:46:00 +0000

fixed!

API key: failed to generate a new one - by BoroDracula

Wed, 2 Jul 2009 17:33:00 +0000

Ok just tried to create access my api details, it just goes straight to the original message saying

"failed to gernerate new api key, please try again later.."

This is getting somewhat annoying now

API key: failed to generate a new one - by RaTTuS

Wed, 2 Jul 2009 12:14:00 +0000

Patience it will take time to come back up for all
--
BIG Lottery, BIG Deal, InEve,

API key: failed to generate a new one - by Nayleen

Wed, 2 Jul 2009 12:07:00 +0000

Edited by: Nayleen on 02/07/2008 12:15:05
I've managed to get EVEMon to work again after DT for one of my toon, the other one still can't retrieve any data (or generate a new limited API key for that matter).
----

API key: failed to generate a new one - by Sword Knight

Wed, 2 Jul 2009 11:17:00 +0000

Since the server when down for the patch upgrades I cant seem to get access to my API info when using EVE-Mon... when I try to re-add my character all I get is an error message:

GetCharacterList() issue: EVE backend database temporarily disabled.

This happens with both home and work PC so it not the software and yes Iv tried to make a new API key and waited well over 10 mins for it to work.

But its good you are patching stuff

API key: failed to generate a new one - by iyammarrok

Wed, 2 Jul 2009 10:04:00 +0000

thanks for the info there Ling

API key: failed to generate a new one - by CCP Lingorm

Wed, 2 Jul 2009 08:49:00 +0000

The API should be re-enabled after downtime today.

It is usually disabled after any major patch or (as in this case) any significant Website change .

If the plans to re-enable it change I will let you know.

CCP Lingorm
CCP Quality Assurance
QA Engineering Team Leader

Originally by: Lord Fitz
Eve is to WoW as Wow is to an 8 player game of Unreal Tournament.

API key: failed to generate a new one - by Nera Thorn

Tue, 1 Jul 2009 20:19:00 +0000

I take it as an official announce :p

Thanks

API key: failed to generate a new one - by Emperor D'Hoffryn

Tue, 1 Jul 2009 20:15:00 +0000

if you login to the website, go to My Character, then click on xml data, you will see this in your browser:

-
2008-07-01 20:13:57
EVE backend database temporarily disabled.
2008-07-01 20:18:57

the api is disabled atm.

Originally by: Meridius Dex
I could actually fit a Thorax WITH LASERS and get better DPS, better speed, better tank and - wait for it - better cap stability

API key: failed to generate a new one - by Nera Thorn

Tue, 1 Jul 2009 19:48:00 +0000

Finally it looks like i'm not the only one who isn't able to use the api anymore...
Evemon unable to connect to api.

But...

I wasn't able to find official communication about it.
May my search were not good enough to find it or wheren't there none ?

Anyways, it's just for informations, i hope i won't see whines after my post.

API key: failed to generate a new one - by SirWOLFE

Tue, 1 Jul 2009 17:39:00 +0000

my api's and the rest of the corps are not working since the patch and website upgrade so wait till its repaired then you should be ok. It normally happens after patches they turn them off for some reason
Sig Removed. Please keep sigs to 400x120 pixels and 24000 bytes in size or less. -Kaemonn (mods@ccpgames.com)

API key: failed to generate a new one - by BoroDracula

Tue, 1 Jul 2009 17:26:00 +0000

Is there no one that can help with this. Really annoying as I use evemon to track my character on there

API key: failed to generate a new one - by BoroDracula

Mon, 30 Jun 2009 18:03:00 +0000

Last night tried to generate a new API key for my character. When I did this message came up

"Failed to generate new API key, please try again..."

This was the same last night as today. Tried several times now as well. Any mod know why it is not generating a new one for my character and if so how I can get a new one?

Thanks in advance

BD